RITESH SINHA
GUWAHATI
Summary
Hardworking Senior Associate enthusiastic about take on exciting new challenges. Dynamic communicator with disciplined approach Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Senior Finance Associate
Loadshare Networks Pvt Ltd
05.2022 - 03.2023
- Evaluated and negotiated contracts to procure favorable financial terms.
- Compiled and sorted documents, such as invoices and checks and substantiated business transactions.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Checked vendor payments, commissions, and other accounting disbursements for accuracy and compliance.
- Developed and maintained database of records to facilitate smooth transactions for financial processes.
- Maintained 100% COD transaction with Zero COD loss
Senior Operations Associate
Loadshare Networks Pvt Ltd
05.2021 - 04.2022
- Devised and implemented processes and procedures to streamline operations.
- Conducted regular inventory audits to prevent shortages and losses.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Collaborated with peers and other business areas to leverage best practices.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Decreased fake updated by 1.58% for client like Flipkart
Associate
Loadshare Network Pvt Ltd
05.2018 - 04.2021
- Trained and mentored junior staff on customer service strategies and techniques.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Analyzed transportation data to identify improvement opportunities.
- Implemented tracking and tracing software to improve shipment monitoring
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
Coordinator
DTDC Courier & Services
01.2016 - 02.2018
- Evaluated performance and policies against metrics.
- Developed and updated tracking spreadsheets
- Collected, arranged, and input information into database system.
- Kept stakeholders up-to-date on details pertaining to client projects.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Operated projects for 20 clients. Eg: Airtel, Dish TV, Micromax, Sony, Maruti Suzuki
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
- Handled incoming and outgoing shipping and receiving activities
Education
PDGM - Management
BIMTECH
Faridabad07.2023
Bachelor of Commerce - Management
Gauhati Universily
Guwahati06.2015
Skills
- Correspondence Writing
- Business Planning
- Cash Reconciliation
- Financial Compliance
- Customer Service Standards
- Account and Ledger Reconciliations
- Payroll Preparation
- Daily Progress Reports
- Training Skills
- Inventory Control
- Planning and Analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Zero COD Gap with accuracy and efficiency.
- Achieved 1.58 % Fake control through effectively helping with team member
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Assamese
Intermediate (B1)
Hobbies
I love to play chess game & Badminton in the free time. It helps me to easy out by pressure & enhances my creative thinking abilities & problem solving skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Failure is not an option , it is a prerequisite for success
Timeline
Senior Finance Associate
Loadshare Networks Pvt Ltd
05.2022 - 03.2023
Senior Operations Associate
Loadshare Networks Pvt Ltd
05.2021 - 04.2022
Associate
Loadshare Network Pvt Ltd
05.2018 - 04.2021
Coordinator
DTDC Courier & Services
01.2016 - 02.2018
PDGM - Management
BIMTECH
Bachelor of Commerce - Management
Gauhati Universily
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