RITESH SRIVASTAVA

• The primary responsibility is to review potential fraud alerts, which are sorted out by fraud filters to protect our customers from fraud, while also protecting the bank's assets.
• Review the fraud alert (in clearing checks, deposited checks, or newly opened accounts, credit card applications) referred by fraud strategies.
• Monitored check deposits and clearing processes to identify counterfeit, altered, or unauthorized checks.
• Reviewed signatures, endorsements, and check details to verify authenticity, and detect anomalies.
• Investigated flagged transactions by analyzing customer history, transaction patterns, and supporting documents.
• Reported suspicious activities in compliance with KYC/AML, and regulatory requirements.
• Assisted in preventing financial losses by stopping fraudulent checks before posting or settlement.
• Monitored debit card transactions to identify suspicious or high-risk activities.
• Investigated reported fraud cases, such as lost or stolen cards, skimming, phishing, or unauthorized usage.
• Coordinated with banks, payment networks, and internal teams to block compromised cards, and prevent further losses.
• Prepared fraud analysis reports, and maintained accurate documentation for audits and compliance checks.
• Supported system improvements by providing feedback on fraud trends and preventive measures.
• Conducted risk assessments and trend analysis, saving the bank from potential risks and fraud.
• Implemented strategic measures to identify risks, resulting in a reduction of losses in the past four years.
• Preparing Excel data regarding all the financial work that has been done in a month, making a presentation with graphical data to analyze the performance on a monthly basis, and presenting data to senior management.

• An Ed-tech company revolutionizing formal classroom education through a unique and immersive online classroom for every child in India.

• Assisting in the duties of Ed-tech sales by maximizing bookings, maintaining strong follow ups and regular feedback calls.

• Building strong relationship with new customers through direct and indirect customer contact and prospecting.

• Ensuring that all sales bookings are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system

• Creating daily floor sheets containing details of booking for the sales department.