RITESH SRIVASTAVA

Experienced Payroll Operations Leader with expertise in managing end-to-end payroll processes across India, APAC, and the Americas for over 8,000 employees, achieving 99%+ payroll accuracy through automation and reconciliation controls. Delivered high-volume payroll of ₹50Cr+ ($5.24M) monthly, ensuring compliance with statutory regulations and enhancing operational efficiency. Demonstrated success in driving employee engagement initiatives, performance management, and compensation strategies, contributing to organizational effectiveness and employee satisfaction.

• Streamlined payroll processes for overseas clients, ensuring alignment with Indian regulations andclient needs, Streamlined payroll processes for overseas clients to ensure alignment with Indian regulations and client-specific requirements., Analyzed payroll procedures and regulatory frameworks., Collaborated with teams to execute process improvements., Authored documentation for new operating procedures.
• Contributed to HRIS/ELCS tool enhancements, developing improved process flows for data accuracy, Enhanced HRIS/ELCS tool functionality by developing improved process flows for increased data accuracy by providing subject matter expertise based on end user needs, operational workflows, and requirements, Partnered with IT teams to configure HRIS and ELCS modules., Executed acceptance testing to identify system defects.
• Authored process documentation and SOPs for Payroll, Onboarding, and Reimbursement operations, Developed and deployed SOPs for payroll, onboarding, and reimbursement., Documented core processes for operational consistency., Collaborated with stakeholders to identify standardized workflows and operational requirements regarding payroll, onboarding, and employee reimbursement to guide SOPs, Provided SOP training to optimize workflows.

• Improved payroll processing efficiency by 20% through automation - TELUS International: reducing cycle time and increasing accuracy across high-volume payroll operations
• Achieved near 100% payroll accuracy - TELUS International: significantly reducing errors through system validations and process standardization initiatives
• Reduced employee grievances turnaround time - TELUS International: consistently maintaining 48-hour resolution SLA for 100+ monthly cases
• Strengthened compliance framework - TELUS International: ensuring zero non-compliance incidents across statutory audits and regulatory checks
• Sustained a 95% payroll accuracy rate across diverse and complex client requirements. - Randstad Technologies
• Reduced payroll-related client escalations by 20–30% through process automation and improved policy clarity - Randstad Technologies
• Achieved consistent 95%+ payroll accuracy - Randstad Technologies: enhancing client trust and service delivery quality
• Improved audit readiness and compliance adherence through structured payroll validation and control mechanisms - Randstad Technologies
• Coordinated bi-monthly internal payroll audits, ensuring consistent process adherence and compliance. - Randstad Technologies
• Successfully managed payroll scale of 13,000+ employees - Barbeque Nation Hospitality: ensuring high accuracy and compliance across multi-location operations
• Maintained 100% statutory compliance - Barbeque Nation Hospitality: reducing audit risks and ensuring smooth regulatory adherence
• Improved employee satisfaction through effective grievance resolution and payroll transparency initiatives - Barbeque Nation Hospitality
• Maintained 100% invoice reconciliation accuracy - TeamLease Service Pvt.: improving financial control and reducing discrepancies
• Achieved consistent 24-hour resolution SLA - TeamLease Service Pvt.: enhancing client and employee experience
• Strengthened compliance processes across large workforce base - TeamLease Service Pvt.: improving audit readiness and documentation quality
• Certified Six Sigma Black Belt - IMC: Demonstrates expertise in process improvement and operational excellence, critical for optimizing HR processes in the IT sector.
• International Labour Law & Compliance (IILC) Certification - Henry Harvin: Recognized expertise in ensuring compliance with labor laws and regulations, vital for mitigating risks in HR operations.