Microsoft Office
RITESH THAPA
SALES AND MARKETING
Kalimpong,WB
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
4
4
Languages
4
4
Certifications
5
5
years of post-secondary education
8
8
years of professional experience
Work History
MARKETING EXECUTIVE.
COSCO SHIPPING LINES EMIRATES LLC
DUBAI
08.2018 - 03.2021
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Develop and manage a pipeline of opportunities and proactively work to close opportunities.
- Independently manage assigned accounts.
Sales Executive
IAL LOGISTICS EMIRATES LLC
Dubai
05.2015 - 06.2018
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Controlled adherence to customs import and export requirements through oversight and communication.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours; night, weekend, and holiday shifts.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Acquired 30 new customers, generating 20% of team revenue.
SALES AND MARKETING ASSISTANT
LEAAP INTERNATIONAL PRIVATE LIMITED
CHENNAI, INDIA, INDIA
07.2012 - 12.2014
- Assisted call-in customers with questions and orders.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Following up with the potential customers.
- Provide administrative support for the business area manager, product manager, sales manager and team.
- Coordinating with my team and alerting customers on the arrival, berthing and departure of vessel.
- Coordinating with line on booking release and getting space in case of space constraints.
- Tracked, measured and reported on trends for sales team analysis and decision making.
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Helped sales professionals maintain customer relationships by making follow up calls to recent clients.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Managed customer expectations and helped navigate sales processes.
- Identified 50+ new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
- Helped organize sales events and meetings, including preparing materials and setting up spaces.
Education
BBM, SHIPPING & LOGISTICS - SHIPPING & LOGISTICS
AMET UNIVERSITY
CHENNAI 01.2009 - 01.2012
INDIAN SECONDARY CERTIFICATE -
SAPTHASHRI GYANPEETH
KALIMPONG 01.2007 - 01.2009
Skills
Sales Events
Accomplishments
- PROJECTSMAJOR PROJECT – CRISIS MANAGEMENT IN PORTS.
- MINOR PROJECT – A STUDY ON LG ELECTRONICS.
Software
IBS
IRIS
LOTUS NOTES
Certification
BASIC OF CONTRACTING & INCO TERMS
Interests
Cricket
Music
Travel
Football
Timeline
MARKETING EXECUTIVE.
COSCO SHIPPING LINES EMIRATES LLC
08.2018 - 03.2021
BASIC OF CONTRACTING & INCO TERMS
06-2015
CARGO CLAIMS
06-2015
IMDG
06-2015
REEFER CONTAINER
06-2015
Sales Executive
IAL LOGISTICS EMIRATES LLC
05.2015 - 06.2018
SALES AND MARKETING ASSISTANT
LEAAP INTERNATIONAL PRIVATE LIMITED
07.2012 - 12.2014
BBM, SHIPPING & LOGISTICS - SHIPPING & LOGISTICS
AMET UNIVERSITY
01.2009 - 01.2012
INDIAN SECONDARY CERTIFICATE -
SAPTHASHRI GYANPEETH
01.2007 - 01.2009
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