Love playing chess, Cricket, Volleyball
Ritesh Joshi
Corporate Banker
Summary
Proven leader in banking and finance with a track record of exceeding revenue targets every year at ICICI Bank Limited, adept in business development and client relationship management. Excelled in mentoring teams for peak performance and fostering customer engagement, leveraging strategic planning and relationship building to enhance client satisfaction and loyalty.
Overview
14
14
years of professional experience
Work History
Senior Relationship Manager Multinational Clients
ICICI Bank Limited
10.2018 - Current
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Collaborated with internal teams to deliver comprehensive universal banking services, maximizing client satisfaction and loyalty.
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Enhanced team performance by mentoring relationship managers on best practices in client service, sales techniques, and product knowledge.
Manager - II (Corporate Banking Group, CBG)
ICICI Bank Limited
09.2016 - 09.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager - II (Project Finance Group, PFG)
ICICI Bank Limited
04.2016 - 09.2016
- Accomplished multiple tasks within established timeframes.
- Assisted senior team members to take care of complete universal banking relationship of a very large conglomerate for various companies in power industry, coal mining and power distribution.
Assistant Manager
Adani Power Limited
04.2012 - 04.2014
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Mentored team members to enhance professional development and accountability in workplace.
Senior Manager, Projects
Adani Power Limited
04.2011 - 03.2012
- Delivered projects on time and within budget through effective resource allocation and prioritization.
- Improved team collaboration with cross-functional communication strategies.
Graduate Engineer Trainee
Adani Group
07.2010 - 03.2011
- Started my career as an Engineer at first super-critical generating unit in India at Mundra Thermal Power Plant of Adani Power Limited in Gujarat.
- Assisted with coordination of new equipment installation and implementation.
Education
MBA - Banking And Finance
NIIT University
Neemrana 04.2001 -
Bachelor of Technology (B. Tech.) - Mechanical Engineering
Nirma University
Ahmedabad 04.2001 -
Skills
- Business Development
- Customer Engagement
- Portfolio Management
- Strategic Planning
- Team Training
- Revenue development
- Relationship Building
- Client Relationship Management
Interests
Running, Rifle Shooting and Gardening
Timeline
Senior Relationship Manager Multinational Clients
ICICI Bank Limited
10.2018 - Current
Manager - II (Corporate Banking Group, CBG)
ICICI Bank Limited
09.2016 - 09.2018
Manager - II (Project Finance Group, PFG)
ICICI Bank Limited
04.2016 - 09.2016
Assistant Manager
Adani Power Limited
04.2012 - 04.2014
Senior Manager, Projects
Adani Power Limited
04.2011 - 03.2012
Graduate Engineer Trainee
Adani Group
07.2010 - 03.2011
MBA - Banking And Finance
NIIT University
04.2001 -
Bachelor of Technology (B. Tech.) - Mechanical Engineering
Nirma University
04.2001 -
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