Ritesh Kumar
Patna
Summary
Dynamic Food and Beverage Executive with established success at Novotel Ibis Outer Ring Road, specializing in inventory management and delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Food and Beverage Executive
Novotel Ibis Outer Ring Road
Bengaluru
09.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Coordinated with suppliers to secure high-quality ingredients at competitive prices.
- Supervised team performance, fostering a collaborative work environment.
- Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
Food and Beverage Supervisor
Leela Kovalam
Kerala
10.2023 - 08.2025
- Resolved guest complaints to prevent recurrence of issues and enhance satisfaction.
- Ensured seamless breakfast and dinner operations at club restaurant.
- Resolved guest complaints promptly to enhance overall satisfaction.
- Managed in-room dining services for club wing guests.
- Oversaw duty roster to maintain optimal staffing levels.
- Led service staff to uphold high standards of guest service excellence.
Guest Service Associate
Novotel Ibis Outer Ring Road
Bengaluru
08.2022 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Set tables for upcoming meals by following food service guidelines.
- Greeted customers upon arrival and took their orders promptly and courteously.
- Processed payments from customers using point of sale systems.
Industrial Trainee
Mayafair Lagoon
Bhubaneshwar
03.2021 - 06.2021
- Completed day-to-day duties accurately and efficiently.
- Supported team by operating equipment.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Maintained cleanliness and organization of kitchen and dining areas.
Education
Class XII -
S.G.D.M. COLLAGE
PATNA01.2017
Class X -
PRESIDENCY GLOBAL School
PATNA01.2015
Bachelor of Science - Hospitality and Hotel Management
IHM BHUBNESHWAR
BHUBNESHWARSkills
- Communication skills
- Inventory management
- Quality assurance
- Problem solving
- Customer service excellence
- Timeliness
- Team leadership
Hobbies and Interests
- Volunteering
- Playing cricket
Languages
- Hindi
- English, Proficient
- Hindi, Native
Appreciations
Nominated best employee for March month
Timeline
Food and Beverage Executive
Novotel Ibis Outer Ring Road
09.2025 - Current
Food and Beverage Supervisor
Leela Kovalam
10.2023 - 08.2025
Guest Service Associate
Novotel Ibis Outer Ring Road
08.2022 - 10.2024
Industrial Trainee
Mayafair Lagoon
03.2021 - 06.2021
Class XII -
S.G.D.M. COLLAGE
Class X -
PRESIDENCY GLOBAL School
Bachelor of Science - Hospitality and Hotel Management
IHM BHUBNESHWAR