Ritesh Makwana
System Administrator
Vadodara
Summary
Experienced System Administrator with a strong background in IT infrastructure management and a Microsoft Certified Azure Fundamentals certification. Skilled in Office 365 and PowerShell, possesses a proven track record of implementing effective IT policies and providing technical training to enhance operational efficiency. Demonstrates a keen eye for detail and a passion for problem-solving. Dedicated to optimizing system performance and ensuring seamless operations for organizations.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Lead System Administrator
Lancesoft
09.2019 - 10.2024
- Good Exposure in office 365 like Managing distribution lists, mailboxes, audit logs, eDiscovery searches, and mailbox retention policies
- Skills in Office 365 applications like power automate, SharePoint and One drive
- Have experience of creating and maintaining Sharepoint knowledge sites
- Implemented IT policies and procedures
- Provided technical training to team members
- Maintained servers, desktops, routers, switches, firewalls, and other IT equipment
- Audit on a periodic basis
- Installed, configured, and maintained network devices
- Managed Watchguard Firewalls, including policy creation and VPN connectivity
- Exposure of PowerShell Scripting Language for office 365 related tasks, Handling Security incidents and alerts in Office 365
- Acted as an L2 & L3 escalation point for application support
- Extensive knowledge of JobDiva, an ATS Platform for recruiting for implementation and integration with different services
- Interacting with various Service providers regarding implementation and ongoing issues
- Asset Inventory Management
- Managed Active Directory and Group Policies
System Engineer
Bajaj Allianz Life Insurance Pvt Ltd (on behalf of Precision Techserve Pvt. Ltd.)
05.2015 - 01.2016
- Installed and configured Windows operating systems
- Troubleshot software, hardware, and networking issues
- Configured network settings for TCP/IP and internet setup
IT Executive
Krystal Steel Mfg. Pvt. Ltd.
04.2014 - 05.2015
- Installed and configured Windows operating systems
- Managed Active Directory and group policies
- Monitored CCTV systems
- Managed Quick Heal Firewall
Laptop Hardware Engineer
Laptop HUB
03.2012 - 03.2014
- Assembled and disassembled laptop parts
- Installed and troubleshot software applications and hardware issues
Education
Bachelor of Computer Applications (B.C.A.) -
Dr. APJ Abdul Kalam University
Indore, India 01.2016 - 01.2019
Higher Secondary Certificate (H.S.C.) -
G.S.H.S.E.B.
Vadodara, IndiaSecondary School Certificate (S.S.C.) -
G.S.E.B.
Valsad, IndiaSkills
Office 365 Applications (Power Automate, SharePoint)
Certification
AZ-900 - Microsoft Certified Azure Fundamentals
Timeline
AZ-900 - Microsoft Certified Azure Fundamentals
10-2024
Lead System Administrator
Lancesoft
09.2019 - 10.2024
Bachelor of Computer Applications (B.C.A.) -
Dr. APJ Abdul Kalam University
01.2016 - 01.2019
System Engineer
Bajaj Allianz Life Insurance Pvt Ltd (on behalf of Precision Techserve Pvt. Ltd.)
05.2015 - 01.2016
IT Executive
Krystal Steel Mfg. Pvt. Ltd.
04.2014 - 05.2015
Laptop Hardware Engineer
Laptop HUB
03.2012 - 03.2014
Higher Secondary Certificate (H.S.C.) -
G.S.H.S.E.B.
Secondary School Certificate (S.S.C.) -
G.S.E.B.
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