Playing Cricket & Listening Music
Ritesh Ranjan Sinha
Senior Project Specialist
Bangalore
Summary
To work in a global competitive environment on challenging assignments using new technologies where learn and deliver successful solutions to demanding problems.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Project Specialist
Flipkart
Bangaluru
8 2021 - Current
- Appointed as the POC for price variation, responsible for adjusting product prices based on business requirements.
- Used SQL queries to extract sales data and generate reports, helping identify required changes for improving the company's revenue.
- Segregated data using Excel formulas and shared reports with various business departments as per requirements, utilizing Power BI for visualization.
- Highlighted product price mismatches with competitors to the respective POC/Business Unit for necessary action.
- Experience in Handling a team of 8 - 10 people for the ongoing project.
- Worked on content creation, theme development, and campaigning according to the allocated slots. Also, targeted both low and high ASP customers while collaborating with categories for increased visibility.
- Planned and implemented merchandising strategies to boost sales by creating attractive product displays that capture customer attention.
- Responsible for brand visibility on the Home Page, Fashion Page, and CLP pages, including banner creation using Photopea.
- Tracked complete sales data and performed sales forecasting, using insights to plan strategies for upcoming sales.
- Planning and executing sales strategy, implementing the BAU homepage pinning plan as per the main wireframe, and sharing it with the central team to ensure smooth execution.
- Based on my data analysis, which I track on the S&D tool, I share inputs for CRM and ongoing sales. This helps identify gaps and improve metrics such as View Share, CTR, PPV, units, and GMV for each sale.
- Worked on offer creation to provide additional discounts and benefits to both existing and new customers.
Senior Executive
Medi Assist
Bengaluru
3 2020 - 8 2021
- Used to handle highly escalated cases within given TAT
- Performing root cause analysis for every case and handling customer issues through calls or emails, ensuring customer retention and preventing any loss for the company.
- Assisting other teams in resolving client issues and consistently coordinating with the internal team to handle escalations effectively.
- Providing training to new employees and helping them understand the processes.
- Generating a daily report of the team’s activities and sharing it with high authorities as per their requirements.
Catalogue Specialist
Swiggy
Bengaluru
02.2019 - 12.2019
- Handled PAN India cities for brand new launch of restaurant from the scratch.
- Worked as part of price parity team, revision team, project team & Central VM for any sort of changes in the menu requested by the restaurant partners to accurately reflect the price and rest product details.
- Escalation handling to primary & secondary levels while communicating directly to the client to resolve the issue on high priority within the TAT.
- Was involved in management for swiggy app, focusing on ensuring the restaurant images were correctly tagged and auditing them for accuracy.
- Scheduling photoshoots for business partners and customers is a key part of ensuring high-quality content for the app.
- Trained new joiners on the process and audited their tasks for accuracy and productivity.
Internship
VIBOT Online LLP (VAXIA.COM)
Kolkata
2 2017 - 9 2017
- Entering data from hardcopy or softcopy catalogs into Excel for the entire product range.
- Creating a report with complete details of imported orders, including relevant information such as order number, product details, quantities, dates, shipping information, and any other relevant data.
- Collaborating with the Sourcing team to analyze, organize, and improve sourcing processes within the organization, aiming to streamline operations and reduce costs.
- Tracking imported products in the warehouse and handling invoice-related tasks.
Education
Bachelor of Science - Science
Magadh University
Patna 01.2013 - 01.2017
Skills
- MY SQL
- Power Bi
- Advanced Excel
- Data Visualization
- Leadership
- Presentation Competency
- Time Management
- Oral and written communication
- Research Expertise
- Decision making ability
Interests
Disclaimer
I hereby certify that the above statements are true and correct to the best of my knowledge. I understand that a false statement may disqualify me for benefits.
Personal Information
Timeline
Catalogue Specialist
Swiggy
02.2019 - 12.2019
Bachelor of Science - Science
Magadh University
01.2013 - 01.2017
Senior Project Specialist
Flipkart
8 2021 - Current
Senior Executive
Medi Assist
3 2020 - 8 2021
Internship
VIBOT Online LLP (VAXIA.COM)
2 2017 - 9 2017
Similar Profiles
Vinayak BongargeVinayak Bongarge
Lead Product Designer at FlipkartLead Product Designer at Flipkart
Kamalakar Rao TKamalakar Rao T
Assistant Manager- Grocery LM Ops and FC at FlipkartAssistant Manager- Grocery LM Ops and FC at Flipkart
Anish AjithAnish Ajith
Category Design Organization and Marketing at FlipkartCategory Design Organization and Marketing at Flipkart
C. RathiC. Rathi
Business Development Manager at HTC Global ServicesBusiness Development Manager at HTC Global Services
Sunil Kumar SSunil Kumar S
Associate Director SAP Basis at GSKAssociate Director SAP Basis at GSK