Customer Service Representative
Amazon.in
07.2023 - 12.2023
Hi, I’m
Rithik Shrivastava
Bachelors of Pharmacy Graduate
Summary
Hardworking Graduate offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. I wanted to work with an organization where I can widen my horizon for the subject and learn new things and make best of my potential to contribute towards organization goals.
Work History
Amazon.in
Customer Service Representative
07.2023 - 12.2023
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
JSS Academy Of Technical EducationNoida, India
Bachelor's of Pharmacy from Pharmacy
06.2024
University Overview
- Certification for successfully participating in NBEMS CPR Awareness Programme 2023 conducted by National Board Of Examinations in Medical Sciences.
- Attended National Webinar on HPTLC and its significance in Herbal Drug Analysis held in association with ANCHROM Enterprises Pvt. Ltd.,Mumbai
Amity International SchoolGhaziabad, India
Higher Secondary Board from Science Education
04.2018
Sunbeam School VarunaVaranasi, India
Secondary School Board
04.2016
University Overview
- CGPA - 8.4
Skills
Critical Thinking
Instrument Handled
UV Spectrophotometer, Friabilator, Tablet Punching Machine, Basics of Titration Techniques.
Timeline
JSS Academy Of Technical Education
Bachelor's of Pharmacy from Pharmacy
Amity International School
Higher Secondary Board from Science Education
Sunbeam School Varuna
Secondary School Board