Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Associate Software Engineer
OpenText
07.2022 - Current
Provided day-to-day operational support, installation, and configuration for OpenText Content Server, xECM for SuccessFactors, Core Content for Salesforce, ECM Mobile, Archive Server, and OTDS.
Built and enhanced custom workflows to automate document processing and approval cycles, reducing manual effort.
Designed and fine-tuned WebReports and LiveReports to give teams real-time data and improve reporting speed and accuracy.
Handled high-priority (Sev 1 & 2) tickets, monitored server health, and resolved critical issues before they impacted business operations.
Helped with quarterly upgrades for Ollie and xECM, making sure everything went smoothly with minimal downtime.
Worked closely with R&D to analyze recurring issues and come up with practical workarounds to keep things running.
Successfully implemented Core Content for Salesforce to improve document management and streamline workflows.
Have hands-on experience installing and configuring Content Server, Archive Server, and OTDS.
Worked with Connected Workspaces, WebReports, LiveReports, Workflows, eSign, and Core Signature.
Internship
OpenText
08.2021 - 12.2021
Worked on UI Automation using selenium with Java.
Education
Bachelor of Engineering - Computer Science and Engineering
NEIL GOGTE INSTITUTE OF TECHNOLOGY
Hyderabad, India
06-2022
Skills
Web development: JavaScript, jQuery, HTML, CSS, Java