Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
Generic

Rithika Appala

Hyderabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Associate Software Engineer

OpenText
07.2022 - Current
  • Provided day-to-day operational support, installation, and configuration for OpenText Content Server, xECM for SuccessFactors, Core Content for Salesforce, ECM Mobile, Archive Server, and OTDS.
  • Built and enhanced custom workflows to automate document processing and approval cycles, reducing manual effort.
  • Designed and fine-tuned WebReports and LiveReports to give teams real-time data and improve reporting speed and accuracy.
  • Handled high-priority (Sev 1 & 2) tickets, monitored server health, and resolved critical issues before they impacted business operations.
  • Helped with quarterly upgrades for Ollie and xECM, making sure everything went smoothly with minimal downtime.
  • Worked closely with R&D to analyze recurring issues and come up with practical workarounds to keep things running.
  • Successfully implemented Core Content for Salesforce to improve document management and streamline workflows.
  • Have hands-on experience installing and configuring Content Server, Archive Server, and OTDS.
  • Worked with Connected Workspaces, WebReports, LiveReports, Workflows, eSign, and Core Signature.

Internship

OpenText
08.2021 - 12.2021
  • Worked on UI Automation using selenium with Java.

Education

Bachelor of Engineering - Computer Science and Engineering

NEIL GOGTE INSTITUTE OF TECHNOLOGY
Hyderabad, India
06-2022

Skills

  • Web development: JavaScript, jQuery, HTML, CSS, Java
  • Database management: Microsoft SQL Server
  • Build releases
  • Requirements gathering
  • Web application development
  • Workflows and queries
  • Operational support
  • Application support
  • User requirements
  • System upgrades
  • Administration of JIRA and Confluence

Hobbies

Professional Carnatic Singer

Timeline

Associate Software Engineer

OpenText
07.2022 - Current

Internship

OpenText
08.2021 - 12.2021

Bachelor of Engineering - Computer Science and Engineering

NEIL GOGTE INSTITUTE OF TECHNOLOGY
Rithika Appala