Rithika RK
Bengaluru
Summary
Goal-oriented Human Resource Professional with experience in managing employee onboarding, benefits, payroll, learning, leaves and performance tracking methods.
Overview
4
4
years of professional experience
Work History
HR Specialist
GE Aerospace
04.2023 - Current
- HR Data Analysis and Report Customization.
- SPOC to address employee queries on benefits and exit formality.
- Vendor Relationship Management - Strategically lead quarterly reviews with vendors to drive performance, strengthen collaborative efforts and delivery of shared success.
- Partner with HR Managers to drive efficiency around hiring and employee performance management process (Annual promotion cycle, compensation & bonus planning).
- Partner with HR Managers to drive employee experience through connects, engagement activities and employee communication.
- Accountable for managing reports pertaining to employee headcount (Both FTE and Contractors), Attrition, Performance & Compliance.
- Support HR Managers with request regarding to changes that to be made in employee profile in workday and for bulk one-time payments.
- Services include HR operational service areas such as: employee transactional support, mass transactions, complex organization reorganizations, employee data management, employee lifecycle management, HR systems help desk, problem escalations, etc.
- Execute HR transactions against Service Delivery measures through SLA/KPIs which ensure program and organizational success for your stakeholders.
- Utilize LEAN principals to drive operational technology/process improvements to deliver a contemporary experience to the business.
- Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and company policy requirements.
- Audit and compliance – Lead delivery of process changes in response to audit and compliance issues.
- support teams in the execution and delivery of their operational services by modelling a culture of continuous improvement regarding HR Operational customer focus and process delivery.
- Onboard FTE and contractors.
- Coordinate with team for In-person training.
- Support system for all HR initiatives for the business.
Senior HR Associate
Amazon
07.2022 - 04.2023
- Managing end -to-end employee hire to retire lifecycle for permanent & contractual workforce from APAC and EMEA region with help of HRMS software like PeopleSoft, ADP, Salesforce Lightning.
- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates, compensations etc.) in database and ensure all employee requirements are met.
- Performing time and attendance correction regarding to employees' overtime, vacation, and sick hours for both past and current pay period in Kronos time and attendance system and provide accurate data to payroll team.
- Work with stakeholders to understand their needs, satisfaction with services delivered, process flaws, recommend solutions and develop more effective and efficient ways to deliver services.
- Led HR process audits that resulted in improved workflows that saved both time and resources.
- Streamlined HR operations by automating manual processes and introducing digital tools for efficient recordkeeping.
- Conducted thorough exit interviews to gather insights from departing employees, identifying trends to improve retention and engagement efforts.
- Train new and existing team members on new and improved processes.
- Maintaining Good employee relation by responding to the employee queries received via emails and ticketing system and rectifying them within the SLA.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Enhanced employee retention by implementing effective onboarding processes and conducting regular feedback sessions.
HR Associate
Amazon
09.2020 - 07.2022
- Support on employee life cycle for APAC & EMEA Region.
- Work on high volume employee queries alignment with SOP’s and within SLA through ticketing tool and salesforce.
- Responding to employee inquiries regarding to policies and programs including benefits, attendance, and job transfer.
- Respond to document requests including termination agreements, employment verification/visa letters and reporting requests from HR and Finance.
- Demonstrate highest degree of discretion and confidentiality.
- Work on escalations .
Business Development Executive
Winman Software
01.2020 - 09.2020
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
MBA - Human Resources Management
AJIM
Karnataka , India09.2019
BBM - Business Management
St.Mary's College
Kerala , India08.2017
Skills
- Employee Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and Inclusion
- Compensation and benefits
- Employee Onboarding
- Benefits Administration
- HR analytics
- Exit Interviews
- Vendor Relations
- Microsoft Office
- Documentation and Recordkeeping
- Human Resources Management Systems
Accomplishments
- Certified Facilitator and is recognized by North Star Learning (NSL) at Amazon to deliver training and assist with NSL approved courses on 15/12/2022.
- Participated in Field Investigation for the Research Project entitled “Digital Banking in Rural India” from January 4th, 5th,and 6th 2019 (The Research project was supported by the Global Engagement Fund of the University of Pennsylvania, USA).
- Acted as Student Council Leader at A.J Institute of Management for the year 2018-2019.
- Awarded Merit in Academics at St. Mary's College on 22/12/2018.
- Secured First Place in National Level Paper Presentation Contest and Productive Dialogue at St. Joseph Engineering College on 4/10/2018.
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Kannada
Advanced (C1)
Malayalam
Advanced (C1)
Tamil
Intermediate (B1)
Timeline
HR Specialist
GE Aerospace
04.2023 - Current
Senior HR Associate
Amazon
07.2022 - 04.2023
HR Associate
Amazon
09.2020 - 07.2022
Business Development Executive
Winman Software
01.2020 - 09.2020
MBA - Human Resources Management
AJIM
BBM - Business Management
St.Mary's College
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