Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RITI HIYA SUBARNO

Chennai,TN

Summary

Experienced in Agile methodologies for 6+ years, including the SAFe and Scrum framework. Utilize communication and leadership skills to guide teams towards successful project delivery. Proven track record of fostering a collaborative and productive team environment. Ensure efficient achievement of project goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Scrum Master

INFOSYS LTD
07.2021 - Current



Key Contributions-


  • Managed Agile teams to deliver critical Basel III Endgame requirements, ensuring compliance with regulatory standards
  • Conducted daily standups, sprint planning, reviews, and retrospectives to drive continuous improvement and effective team collaboration
  • Worked closely with Product Owners to refine the backlog, prioritize features, and ensure alignment with regulatory deadlines
  • Created dashboards for real-time tracking of Basel III Endgame progress, highlighting key metrics and potential risks to stakeholders
  • Ensured seamless coordination between cross-functional teams using SAFe principles to manage dependencies effectively
  • Maintained JIRA hygiene, created dashboards for sprint tracking, and generated reports to support decision-making
  • Led Agile teams through the complex transition from OCB to NCB, focusing on seamless integration and minimal disruption to capital reporting processes
  • Partnered closely with Product Owners to understand business requirements, define user stories, and manage backlog priorities specific to the transition
  • Facilitated cross-team collaboration to address technical and process-related challenges, ensuring timely delivery of transition milestones
  • Conducted PI planning sessions to ensure strategic alignment and smooth execution of transition deliverables
  • Managed Agile processes for I2E (Interface to Enterprise) changes, ensuring smooth integration with existing capital reporting systems
  • Acted as a liaison between technical teams and business stakeholders to track issues, monitor progress, and ensure that I2E changes met business expectations
  • Created detailed reports and dashboards to monitor I2E initiative status, risks, and dependencies, providing visibility to both teams and leadership
  • Implemented Agile metrics like Sprint Burndown and Sprint burnup to track progress and optimize efficiency for Sprint and PI
  • Provided guidance to enhance Agile maturity and efficiency within teams
  • Maintained a comprehensive issue-tracking system, identifying and escalating critical blockers to ensure alignment with project timelines
  • Acted as a Servant Leader to foster a culture of transparency, accountability, and continuous improvement
  • Conducted knowledge-sharing sessions that improved cross-team collaboration and promoted Agile best practices


Key Achievements-



  • Boosted team velocity from 128 to 132 story points per PI (3.1% improvement) by optimizing team efficiency and enhancing Agile workflows
  • Achieved a 15% reduction in sprint delays by proactively tracking and removing impediments, ensuring continuous delivery and improved sprint cadence
  • Improved cross-team collaboration, leading to a 15% reduction in dependency-related blockers and facilitating smoother delivery across teams
  • Enhanced retrospective participation, driving more actionable insights and fostering continuous improvement for future sprints
  • Streamlined sprint planning, reducing planning time by 20% while maintaining the delivery of high-quality, value-driven outcomes
  • Introduced and implemented Agile metrics tracking, improving data-driven decision-making efficiency by 30% and enhancing overall team performance visibility
  • Facilitated PI planning sessions, ensuring smooth coordination across multiple teams and workstreams


Business Analyst

INFOSYS LTD
12.2019 - 09.2021


Key Deliverables and Achievements-



  • Gathered and analysed business requirements to enhance the UI/UX of three legacy applications (IGC- Internal Global Collection , TIQ- Trade Internal Query, and TLC- Trade Letter of Credit), collaborating with stakeholders to design user-centric features, streamline workflows, and improve overall usability, resulting in a more intuitive interface and reduced user error rates
  • Captured and managed user stories, tasks, and defects in JIRA, ensuring effective project tracking and JIRA hygiene
  • Contributed to the successful transition from AngularJS to Angular 6, resulting in a 20% improvement in application performance, including faster load times and improved responsiveness
  • Enhanced user experience by implementing strategic UI/UX suggestions, leading to a 15% increase in user satisfaction and positive feedback from stakeholders
  • Reduced support-related queries by 45% through comprehensive documentation and training, facilitating smoother post-implementation support and future development
  • Conducted regular demo sessions to keep stakeholders informed on project progress, ensuring that the product met user needs and expectations

Business Analyst

INFOSYS LTD
10.2020 - 06.2021


Key Deliverables and Achievements-


  • Led the successful implementation of landscape mode functionality for mobile banking, enhancing user experience and improving screen responsiveness by 25%, resulting in increased user satisfaction and positive post-implementation feedback
  • Directed the end-to-end implementation of Adobe Analytics, optimizing data tracking accuracy and enabling actionable business insights, driving a 30% improvement in data-driven decision-making efficiency
  • Spearheaded the seamless integration of Zelle, enhancing digital payment capabilities and reducing transaction processing times by 20%, significantly improving customer convenience and engagement
  • Developed and managed defect tracking metrics, reducing average defect resolution time by 22%, improving efficiency and speeding up testing phase turnarounds
  • Enhanced cross-team collaboration and stakeholder engagement, reducing project delays by 18% through proactive communication, clear documentation, and regular alignment meetings

Education

MBA - Marketing Management

SIBM
Bengaluru, India
03-2019

Bachelor of Commerce - Marketing Management

St Xavier's
Kolkata, India
03-2017

Skills

  • Agile metrics tracking
  • Agile coaching
  • Project management
  • Facilitation of SAFe scrum ceremonies
  • Cross-functional coordination
  • Facilitation of PI planning
  • Scaled Agile implementation experience
  • JIRA project management
  • Confluence documentation and dashboard management
  • Project release coordination
  • Software development lifecycle

Certification

  • SAFe 6.0 Scrum Master

Timeline

Scrum Master

INFOSYS LTD
07.2021 - Current

Business Analyst

INFOSYS LTD
10.2020 - 06.2021

Business Analyst

INFOSYS LTD
12.2019 - 09.2021

MBA - Marketing Management

SIBM

Bachelor of Commerce - Marketing Management

St Xavier's
RITI HIYA SUBARNO