Ritik Ritik
Fresher
20 Th Jc Nager Kurubrahalli Benglore North ,Mahalakshmi Puram Layout Benglore Krnatka
Summary
An opportunity to work in a vibrant and exciting environment that honest my skills, to contribute positively towards the growth and prosperity of the company and also to secure a position in this ever expanding field by virtue of my sincerity and dedication.
Overview
2
2
years of professional experience
1
1
Language
Work History
Customer Service Representative
Teleperformenc
10.2024 - 03.2026
### Key Responsibilities
The day-to-day usually involves a mix of problem-solving and communication:
Issue Resolution: Handling inquiries, complaints, and technical troubleshooting.
Product Expertise: Maintaining deep knowledge of the company’s services to provide accurate information.
Communication Management: Engaging with customers via phone, email, live chat, or social media.
Data Entry: Keeping meticulous records of customer interactions and updating account information in a CRM (like Salesforce or Zendesk).
Feedback Loop: Relaying recurring customer pain points to management to improve products or processes.
Ssc
Preparation
09.2023 - 10.2025
• Focused on Quantitative Aptitude & Reasoning
• Tier-1 Qualified
• Built strong discipline and time management
• Typing speed: 30 WPM
Education
Bachelor of Science -
2022
12th -
2019
10th -
2017
Skills
Excellent communication and interpersonal skills
Team player with strong leadership abilities
Hardworking, fast learner with strong analytical skills
Quick to identify inefficiencies and suggest practical solutions
Strong grasping power with a keen urge to learn
Goal-oriented and result-driven
Perdonal information
D.O.B:- 10/07/2003
FATHERS NAME:- Mr Rohit kumar
PERMANENT ADDRESS:-
VILLAGE:-Ganeshpura
POST:- Sarifpuar
District:- Mainpuri [205265]
Achievement & Honors
Academic Achievements: Being a top scorer in your class, receiving a merit scholarship, or getting high grades in subjects related to business or communication.
Core Beliefs
- Value teamwork, quality, and honesty
- Committed to delivering results with dedication and integrity
Declaration
I hereby declare that the above information is true and correct to the best of my
knowledge.
Timeline
Customer Service Representative - Teleperformenc
10.2024 - 03.2026
Ssc - Preparation
09.2023 - 10.2025
Dr Bhimraoambedakr University - Bachelor of Science,
Veerangna Avnatibai Inter College Kraoli Mainpuri - 12th,
Shree Ram Krishan Vidhya Ashram Kuraoli Mainpuri - 10th,