Hi, I’m
Ritik Chaudhary
Retail Associate
Lucknow
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
years of professional experience
3
years of post-secondary education
2
Certifications
2
Languages
Work History
UNDER ARMOURLucknow
Assistant Store Manager
03.2021 - Current
United Colors Of BenettonLucknow
Store Manager
02.2020 - 03.2021
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical operations to improve operations and forecast team needs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
US POLOLucknow
Store Manager
12.2016 - 02.2020
Job overview
- Completed point of sale opening and closing procedures.
- Developed efficient teams and optimized internal policies to increase responsiveness to customer demands.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Managed inventory control, cash control and store opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
US POLOLucknow
Senior Associate Consultant
05.2015 - 11.2016
Job overview
- Created detailed sales presentations to communicate product features and market data.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Retained consistent client base by conducting market research to develop brand strategy.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Provided sales and customer service assistance to walk-in traffic
Reebok IndiaLucknow
RA
08.2014 - 05.2015
Job overview
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Provided ongoing guest service.
Puma SportsLucknow
FC
03.2014 - 08.2014
Job overview
- Participated in team-building activities to enhance working relationships.
- provide a positive shopping experience for customers.
- prepare and display new merchandise.
- promote brand loyalty programs and other incentives.
Education
Chhatrapati Shahu Ji Maharaj UniversityKanpur
Bachelor of Arts
05.2015 - 03.2018
Skills
Online store management
Store management
Managing customer relations
Plan update management
Time management skills
Quality Control Management
Guest service management
Store merchandise stocking
Non-profit management
Inventory management
Certification
Footwear Specialist
Timeline
Assistant Store Manager
UNDER ARMOUR
03.2021 - Current
Store Manager
United Colors Of Benetton
02.2020 - 03.2021
Store Manager Development Program Certificate
01-2019
Store Manager
US POLO
12.2016 - 02.2020
Senior Associate Consultant
US POLO
05.2015 - 11.2016
Chhatrapati Shahu Ji Maharaj University
Bachelor of Arts
05.2015 - 03.2018
Footwear Specialist
12-2014
RA
Reebok India
08.2014 - 05.2015
FC
Puma Sports
03.2014 - 08.2014