Overview
Work History
Timeline
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Ritik Dhawan

Ritik Dhawan

Overview

4
4
years of professional experience

Work History

Senior Consultant

Capgemini
Pune
08.2023 - Current
  • Contributed to reducing carbon emissions for Europe accounts through effective carbon measurement
  • Facilitated bootcamps to enhance understanding of sustainability for Delivery Executives
  • Drove sustainability initiatives across multiple accounts in the North Central Europe region
  • Contributed to the Banking and Capital Markets operations within the Financial Services sector by providing indepth data analysis and reporting support
  • Program managed the development of several Power BI Dashboards, effectively automating a wide range of reports, leading to significant time and resource savings
  • Optimized profitability for multiple projects by strategically improving margins on Low Margin Associates
  • Collaborated with PMOs to clear draft demands for projects on weekly basis improving the efficiency
  • Key Projects
  • Asset Cost Reduction across BCM (Banking & Capital Markets) Projects
  • Optimized Employee onboarding process for key BCM accounts, reducing turnaround time by 50%
  • Created Power BI Reports for effective tracking of KPIs for Account Leads and Delivery Executives
  • Collaborated with Delivery Executives to improve Contribution Margin Index of the projects by working on improving Average Daily Remuneration Costs and improving Charge Out Rates wherever possible

Senior Testing Executive

Infosys
Pune
07.2018 - 02.2021
  • Spearheaded the management of 20 automated processes for a US-based financial corporation using the Blue Prism tool, harnessing Robotic Process Automation (RPA) technology saving substantial cost on manual labour
  • Coordinated with cross-functional teams to guarantee the on-time delivery of project deliverables
  • Led comprehensive discussions with process owners and stakeholders to comprehend the full scope of automation initiatives, ensuring alignment with Business requirements
  • Facilitated the smooth transition of 10 new team members by providing comprehensive training in their roles
  • Collaborated with the development team to design and implement seven new processes, contributing to an annual cost savings of 4.5 million USD for the client

Business Development Analyst

Cognizant
Bengaluru
04.2022 - 06.2022
  • Performed research on Banking industry and how integration with fintech technologies is impacting their value chain
  • Developed understanding of various quality engineering techniques and how fintech is impacting them
  • Studied various fintech technologies including Artificial Intelligence, Robotic Process Automation, Blockchain & Application Programming Interface and how they are being applied to provide better banking services to customers
  • Carried out Market & Competitor analysis to find out their perspective on fintech in banking and gain insight on their quality assurance& engineering offerings for banking clients that have partnered with fintech technology companies
  • Found potential fintech technology start-ups for Cognizant to partner with to deliver better service to banking clients

Timeline

Senior Consultant

Capgemini
08.2023 - Current

Business Development Analyst

Cognizant
04.2022 - 06.2022

Senior Testing Executive

Infosys
07.2018 - 02.2021

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Ritik Dhawan