RITIK GUPTA
Greater Noida
Summary
A dedicated and results-driven Salesforce CRM professional of experience leveraging Salesforce to drive sales growth, improve operational efficiency, and enhance customer satisfaction. Proven expertise in Salesforce administration, customization, and optimization, with a track record of successfully implementing and managing CRM solutions in diverse business environments. Proven track record of exceeding sales targets and driving revenue growth in a dynamic sales environment.
Demonstrated ability to cultivate and nurture client relationships, coupled with exceptional negotiation and persuasive communication skills. Adept at market research and trend analysis, enabling the development of strategic sales initiatives. Excel in cross functional collaboration and possess a keen eye for identifying opportunities for process optimization and efficiency. Eager to leverage academic knowledge and practical experience to contribute to the success of a forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Immigration Consultant
Y-Axis Overseas Careers
Delhi
11.2023 - Current
- Assisted clients in compiling supporting documentation, improving the quality of applications submitted.
- Spearheaded innovative solutions for addressing common obstacles faced by clients during the immigration process, leading to increased success rates.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Mentored junior consultants, sharing expertise and best practices in immigration consultancy services.
- Explained available courses of action and possible repercussions of cases to clients.
- Conducted comprehensive interviews with clients to gather necessary information for case evaluations and strategy development.
- Collaborated with legal teams to ensure compliance with immigration rules and regulations during application preparation.
- Organized seminars and workshops on pertinent topics related to migration trends, providing valuable insights for both colleagues and clientele alike.
Business Development Associate
Planet Spark
07.2023 - 11.2023
- I have a proven track record of successfully prospecting and acquiring new clients, as well as nurturing existing relationships to maximize account value
- I excel in building strong rapport with stakeholders, navigating complex sales cycles, and negotiating contracts that align with both parties' interests
- I am adept at collaborating with cross-functional teams, including marketing, product development, and customer success, to ensure seamless implementation and delivery of solutions
- My experience in the business development domain has equipped me with a deep understanding of market trends, competitive landscapes, and industry-specific challenges
- This knowledge, coupled with my keen analytical skills, has been instrumental in shaping effective business strategies and tactics
- Successfully achieved license to sell, demonstrating a commitment to compliance and proficiency in PlanetSpark (EDTech organization).
Overview Of Financial Markets and Portfolio Management
INSPLORE TLS CONSULTANTS PVT.LTD.
06.2022 - 08.2022
- Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk
- Brought forth the ability to establish long-term client relationships
- Relied on personal drive and leadership skills to meet goals
- Researched current market trends, industry news, and competitor analysis to inform investment decisions.
- Aimed to meet the needs of long-term individual investors.
- Evaluated financial performance of portfolio investments and provided data-driven insights to senior management.
Social Media Manager
EXERVINISI PVT.LTD
03.2022 - 05.2022
- Assisted with management of client presence on varying social media platforms
- Partnered with marketing teams to maximize the power of social media
- Planned and implemented social media campaigns
- Developed a strong customer presence and nurtured relationships
- Recorded data regarding website traffic and user feedback.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Created comprehensive reports on social media performance, presenting data-driven insights to stakeholders.
Content Marketing Associate
DiGeometry Private Limited
08.2021 - 09.2021
- Handle social media channels: Facebook, Instagram, Twitter, Google+
- Develop and manage online marketing campaigns for diverse industry clients, promoting brand awareness, engagement and traffic
- Worked to promote the gallery via social media platforms and community outreach platform
- Analyzed past marketing initiatives and revamped the company's marketing efforts to keep readers and attract new ones.
Education
DiGeometryEDTechPlanetSparkBachelors of Business Administration -
Guru Gobind Singh Indraprastha University Indirapuram Public School
07-2023
Senior Secondary(XII) -
Commerce
01.2020
Secondary(X) -
01.2018
Skills
Client Relationships
Negotiations and Persuasion
Business Development
Payment Processing
Networking Abilities
Tech Savviness
Global immigration filings
Operations Management
Team Leadership
Social Media Marketing
CRM Software
Web technologies and services
Accounts receivable management
SEO Optimization
Timeline
Immigration Consultant
Y-Axis Overseas Careers
11.2023 - Current
Business Development Associate
Planet Spark
07.2023 - 11.2023
Overview Of Financial Markets and Portfolio Management
INSPLORE TLS CONSULTANTS PVT.LTD.
06.2022 - 08.2022
Social Media Manager
EXERVINISI PVT.LTD
03.2022 - 05.2022
Content Marketing Associate
DiGeometry Private Limited
08.2021 - 09.2021
DiGeometryEDTechPlanetSparkBachelors of Business Administration -
Guru Gobind Singh Indraprastha University Indirapuram Public School
Senior Secondary(XII) -
Commerce
Secondary(X) -
Similar Profiles
Mridul MukhopadhyayMridul Mukhopadhyay
Client Relationship Officer at Y-Axis Overseas CareersClient Relationship Officer at Y-Axis Overseas Careers
Gaurav JanjalGaurav Janjal
Process Lead at V-Symphysis Overseas Education & Careers Pvt LtdProcess Lead at V-Symphysis Overseas Education & Careers Pvt Ltd
Pradeep Kumar RaviPradeep Kumar Ravi
Sr. Immigration Consultant at Opulentus Overseas Careers Pvt LtdSr. Immigration Consultant at Opulentus Overseas Careers Pvt Ltd