Summary
Overview
Work History
Education
Skills
Languages
Soft Skills
Timeline
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Ritik Kamble

Summary

Dynamic Sr. Customer Service Executive at Onfido, adept at verifying over 400 government-issued documents daily with a 98% success rate. Proficient in Microsoft Office 365 and AI tools, I excel in team training and fraud detection, fostering compliance and enhancing operational efficiency.

Overview

1
1
year of professional experience

Work History

Sr. Customer Service Executive

Onfido, Teleperformance
04.2024 - 03.2025
  • Worked with government issued documents of over 195 countries.
  • Examined government-issued IDs (passports, driver's licenses, visas, national identity cards, etc.) to detect forgery, tampering, or inconsistencies.
  • Verified 400+ documents daily with a success rate of 98%
  • Trained new team members on fraud detection techniques and compliance protocols.

Education

SSC -

Sir JJ Fort Boys High School
Mumbai
03-2015

HSC (Science) -

Elphinstone College
Mumbai
03-2017

Bachelor of Science - Information Technology

Elphinstone College
Mumbai
10-2020

Skills

  • Microsoft Office 365
  • Adobe Acrobat
  • AI Tools
  • Team Training

Languages

English
Hindi
Marathi

Soft Skills

  • Collaborative
  • Proactive
  • Strong verbal communication
  • Problem Solving
  • Typing (40 wpm)

Timeline

Sr. Customer Service Executive

Onfido, Teleperformance
04.2024 - 03.2025

SSC -

Sir JJ Fort Boys High School

HSC (Science) -

Elphinstone College

Bachelor of Science - Information Technology

Elphinstone College

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Ritik Kamble