Ritik Pundhir

Responsible for leading the team of 10-15 FSE's and driving sales growth in the designated territories and region, making strategies, managing budget and analyzing market trends to identify new business opportunity.

Creating and implementing sales strategies.

Collaborate with the other departments to ensure seamless service delivery.

Responsible for the achievement of the key business financial metrics for the region.

Lead the complete cycle of new customer acquisition, onboarding and service delivery.

Building and managing team of high performing sales associates.

Relationship management & troubleshooting issues for onboarded customer.

Sharing key insights regarding customer experience and market adoption of new offering in the respective territories

Making strength the brand of blackbuck and increase market penetration

• Consulted with managers to formulate racial equity plans for minority hiring by city departments.

Responsible for setting up the procurement unit and processes manage daily performance of all procurement team members and deliver regular reviews.

Responsible for planing acquisition, allocation & strategic alliances with channel partners in the city within the allocated territories.

Achieve targeted OEMs wise growth at a rate and margin consistent with the company's business plan.

Monitor price discovery at procurement outlet, ensure targeted Supply to all channel partners.

Track team metrics & report data to leadership on a regular basis.

Implement performance plan as per company protocol.

Supervise team and setting profitable goals

• Exceeded targets by building, directing, and motivating high-performing sales team.
• Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
• Presented products and services to prospective customers, converting Number% to paying clients.
• Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.

Handling the prepaid/Device business of entire Town Appointing & Developing channel partners for Prepaid Business Driving Customer Market Share by driving prepaid activations to increase Share of Gross Adds and device through retailers and dealers. Driving Revenue Market Share by ensuring the device and Sims availability by increasing the retail width.

moving on to Airtel Payments Bank-

Developing and managing sales distribution channel across the assigned Territories by identification of suitable channel for Distribution.

Distribution expansion with DPL approach expansion at block, villege level to ensure arms length airtel payment bank bc network.

Handling of BDE's gate meeting and OJTs for BDEs and market development.

Onboarding of new Partners and branding.

Expansion of APB outlets. Attracting and retaining the right kind of outlets.

GTM and sales of all banking products.

Drive and increase throughout in Territories- AePS/MATM/Cash Withdrawals, cash deposit, DMT, CMS, Utilities recharge and other use cases.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Handling the prepaid/Device business of entire Town Appointing & Developing channel partners for GSM mobile Driving Customer Market Share by driving prepaid activations to increase Share of Gross Adds and device through retailers and dealers. Driving Revenue Market Share by ensuring the device and Sims availability by increasing the retail width and also pushing all the products of LYF/JIO.
• Responsible for sim activation at retail outlets & Jio store as per target.
• Drive revenue market share by increasing retail width and product availability.
• Manage productivity of channel partners & FSE.
• Train and ensure required FSE with distributors.
• Ensure distributors / retailers maintain adequate stocks.
• Strengthen distribution by increasing recharge selling outlet, SIM selling outlets.
• Drive basic distribution parameters - ROI of Distributors & Retailers.
• Gather and monitor compitition plans, policies. Best practice and initiative and report to JC & State S&D team.
• Propose requirements to push for better visibility in the territory.