Ritik Sharma
Manager - CEO Office
Hyderabad
Summary
Dynamic manager with a proven track record in directing and enhancing operations through innovative employee motivation strategies and rigorous policy enforcement. Skilled in navigating industry best practices, market trends, and regulatory requirements to drive operational excellence. Strategic leader with a keen analytical mindset, excelling in business planning, daily problem-solving, and optimizing inventory control, sales, and staff training. Committed to delivering exceptional customer satisfaction while fostering profitable growth and expanding client networks.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Manager - CEO Office
C Prompt Solutions Pvt Ltd
08.2025 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed senior-level personnel working in marketing and sales capacities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
Assistant Team Lead
Suraasa
12.2023 - 08.2025
- - Expanded global market presence for edtech through strategic partnerships with educational institutions, government bodies, and private sector clients.
- - Nurtured and maintained strong global client relationships, resulting in increased satisfaction and long-term partnerships.
- - Utilized market insights to identify and capitalize on sales opportunities aligning with corporate objectives.
- - Collaborated with cross-functional teams to develop and deliver tailored solutions for international clients.
- - Tracked sales performance, implemented optimization strategies, and achieved revenue targets.
Business Development Executive
TimesPro
01.2023 - 12.2023
- - Successfully generated leads and converted them into 50+ new clients, resulting in a 30% increase in sales revenue.
- - Developed and implemented a strategic business development plan, resulting in a 25% increase in market penetration within 6 months.
- Generated revenue of more than 4CR in one year by getting in touch with premium clients and exploring the new executive program, IIT Delhi, IIM Kozhikode and MIIT Columbia and different International eDex certifications.
Education
MBA/PGDM - Marketing And Finance
GD Goenka University
Gurgaon04-2023
B.Com - undefined
SGT University
Gurgaon01-2021
XIIth - English
01-2017
Xth - English
01-2014
Skills
Team leadership
Operations management
Decision-making
Strategic planning
Sales management
Sales techniques
Salesforce management
Networking strategies
INTERNSHIP
- CRM INTERN FOR ZOHO AND SALES FORCE
- Mahindra & Mahindra (M&M)
- Retail operations
- Amazon
- Account receivable analyst
- MYND Intergrated Solutions
Timeline
Manager - CEO Office
C Prompt Solutions Pvt Ltd
08.2025 - Current
Assistant Team Lead
Suraasa
12.2023 - 08.2025
Business Development Executive
TimesPro
01.2023 - 12.2023
B.Com - undefined
SGT University
XIIth - English
Xth - English
MBA/PGDM - Marketing And Finance
GD Goenka University