Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Personal Information
Timeline
Generic

Ritik Singh

Hyderabad,Telangana

Summary

To leverage my skills and experience in a dynamic environment that fosters growth, excellence, and continuous learning, contributing effectively to the organizations success while achieving personal and professional development.

Overview

5
5
years of professional experience
16
16
years of post-secondary education
3
3
Languages

Work History

Outbound Sales Senior Account Executive

DoorDash MarketStar
Hyderabad
08.2022 - 02.2025
  • Cold Calling & Account Acquisition: Proactively reach out to potential new restaurant partners who are not yet listed on DoorDash, presenting the benefits of joining the platform.
  • Follow-Up & Relationship Building: Maintain strong communication with leads through consistent follow-ups, ensuring effective cadences via calls, emails, and meeting reminders.
  • Restaurant Business Assessment: Conduct detailed GSC (Google Search Check) on prospective restaurants to understand their operations, pain points, and needs, tailoring the approach to maximize the value proposition.
  • DoorDash Value Proposition Presentation: Educate restaurant owners and managers about DoorDash's unique benefits, such as increased visibility, operational efficiency, and expanded customer reach.
  • Onboarding & Account Activation: Support restaurants through the full onboarding process, ensuring all necessary steps are completed to activate their accounts and begin delivery operations on DoorDash.
  • Merchant Education: Guide restaurant owners and staff on how DoorDash functions, including the platform's interface, order management systems, and delivery logistics.

Account Manager & Specialist

Viveja IT Service
Hyderabad
06.2020 - 06.2022
  • Led a team of 12 Customer Service Executives (CSEs), consistently delivering high-quality service.
  • Managed performance of team members, optimizing sales processes and ensuring customer satisfaction through proactive engagement.
  • Collaborated with senior management, internal partners, and colleagues to ensure customer satisfaction and business success.

Education

Intermediate - MEC

Kites Junior College
Hyderabad, India
02.2015 - 01.2017

Class 10th -

Pallavi Model School
Hyderabad, India
04.2001 - 01.2015

Skills

  • Proficient in MS Office Suite (Excel, Word, PowerPoint)

  • Self-motivated

  • Problem-solving skills

  • High adaptability

  • Strong communication and relationship-building abilities

  • Basic knowledge of customer relationship management (CRM) systems

  • Proficient in MS Office Suite (Excel, Word, PowerPoint)

Accomplishments

  • Won Best Outbound Sales RR within 3 months
  • Awarded for exceptional sales performance
  • Selected in the Top Gun program to train all new joiners
  • Promoted as an Elite group sales executive, ranking among the top 10 CSEs across the floor

Disclaimer

I hereby declare that the above information is true and accurate to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 08/30/00
  • Nationality: Indian

Timeline

Outbound Sales Senior Account Executive

DoorDash MarketStar
08.2022 - 02.2025

Account Manager & Specialist

Viveja IT Service
06.2020 - 06.2022

Intermediate - MEC

Kites Junior College
02.2015 - 01.2017

Class 10th -

Pallavi Model School
04.2001 - 01.2015

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Ritik Singh