Ritik Upadhyay

• Owned and developed four key repositories (customer, checkout, dataload, handler-ds-event) among more than ten microservices.
• Implemented AuthToken-based authentication in service headers, strengthening API security and compliance.
• Designed and implemented GraphQL APIs for efficient, flexible data access, while maintaining REST integrations where required.
• Delivered 13+ Jira story points per sprint on average through feature development, bug fixes, and enhancements.
• Remediated over 1,000 vulnerabilities by upgrading dependencies and applying secure coding practices, improving the overall system security posture.
• Deployed changes across multiple environments (lower, higher, production), ensuring smooth rollouts and zero regression.
• Provided on-call production support, resolving NPE deployment issues, and critical defects under tight SLAs.
• Collaborated in triage calls with cross-functional teams to identify root causes and expedite fixes for high-priority issues.
• Utilized Splunk extensively for log analysis, production issue troubleshooting, and service health monitoring.
• Developed scalable and maintainable code, ensuring long-term stability of the software.
• Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
• Leveraged GitHub Copilot to accelerate coding efficiency, reduce boilerplate work, and improve development speed.

Feb 2024 – Jul 2024, Client: New York Life Insurance (US) – Insurance and Investment Application.

• Developed 8+ microservices communicating via REST, using JWT authentication.
• Integrated new APIs (CRUD), and refactored existing modules for mobile migration.
• Managed delivery, deployment, and bug resolution in Agile sprints.
• Collaborated with clients in bi-weekly demos to present deliverables.
• Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.

Nov 2020 – Feb 2024, Client: HFC Bank (Fiji) – Digital Banking Application.

• Built six microservices (Payments, Accounts, Services) using Spring Boot, Kafka, and REST APIs.
• Implemented server-side pagination, caching, request validation, and orchestration for scalable performance.
• Developed new services and integrated them with existing banking workflows.
• Participated in Agile ceremonies, client calls, and deployment activities on Linux servers.
• Resolved production defects using ALM/Jira, ensuring timely delivery and SLA compliance.