RITIKA
Firozpur
Summary
Proactive and detail-oriented Receptionist with a proven track record at TATA MOTORS, excelling in office management and data entry. Demonstrated ability to enhance customer satisfaction and streamline office operations. Skilled in Microsoft Office and active listening, adept at transforming customer complaints into positive experiences, significantly improving client relations.
Overview
1
1
year of professional experience
Work History
Receptionist
TATA MOTORS
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
10TH -
GOVERNMENT GIRLS SCHOOL
FEROZEPUR 04.2001 -
12TH - ARTS
GOVERNMENT GIRLS SCHOOL
FEROZEPUR 04.2001 -
Bachelor of Arts -
PUNJAB UNIVERSITY CONSTITUENT COLLEGE
FEROZEPUR 04.2001 -
Skills
Teamwork: Collaborative approach to working in teams to achieve common goals
WORK EXPERIENCE
COMPUTER TEACHING
(6 MONTHS)
LANGUAGE
BASIC ENGLISH
HINDI
PUNJABI
Timeline
Receptionist
TATA MOTORS
07.2024 - Current
10TH -
GOVERNMENT GIRLS SCHOOL
04.2001 -
12TH - ARTS
GOVERNMENT GIRLS SCHOOL
04.2001 -
Bachelor of Arts -
PUNJAB UNIVERSITY CONSTITUENT COLLEGE
04.2001 -
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