Ritika Agarwal
Hyderabad
Summary
Recent law graduate with a solid foundation in corporate law and a strong interest in the field. Proficient in Microsoft Word, Excel, and legal research, demonstrating effective communication and teamwork skills. Eager to contribute to a dynamic team and leverage academic knowledge in practical settings.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Amazon
Hyderabad
06.2024 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
Customer Service Representative
Evgateway
Hyderabad
07.2022 - 05.2024
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
B.A L.L.b - Law
Mahatma Gandhi Law
Hyderabad04-2024
High School -
Ideal Junior Collage
Hyderabad04-2019
10th -
Panineeya Mahavidyalaya Public School
Hyderabad03-2017
Skills
- Communication skills
- Microsoft office expertise
- Problem-solving
Languages
English
First Language
Hindi
Proficient (C2)
C2
Affiliations
- Paralegal volunteer, ranga reddy court, Hyderabad. ( nov 2021-march 2022)
Timeline
Customer Service Representative
Amazon
06.2024 - Current
Customer Service Representative
Evgateway
07.2022 - 05.2024
B.A L.L.b - Law
Mahatma Gandhi Law
High School -
Ideal Junior Collage
10th -
Panineeya Mahavidyalaya Public School
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