Ritika Agarwal
LEGAL
Hyderabad
Summary
Recent law graduate with a solid foundation in corporate law and a strong interest in the field. Proficient in Microsoft Word, Excel, and legal research, demonstrating effective communication and teamwork skills. Eager to contribute to a dynamic team and leverage academic knowledge in practical settings.
Overview
3
3
years of professional experience
6062
6062
years of post-secondary education
2
2
Languages
Work History
Customer Service Representative
Amazon
06.2024 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Evgateway
07.2022 - 05.2024
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
B.A L.L.b - Law
Mahatma Gandhi Law
High School -
Ideal Junior Collage
10th -
Panineeya Mahavidyalaya Public School
Skills
Microsoft office expertise
Problem resolution
Teamwork and collaboration
Flexible and adaptable
Excellent communication
Affiliations
- Paralegal volunteer, ranga reddy court, Hyderabad. ( nov 2021-march 2022)
Additional Information
Quick learner
Detail-oriented
Discreet and Ethical
Organized and Deadline-driven
Timeline
Customer Service Representative
Amazon
06.2024 - Current
Customer Service Representative
Evgateway
07.2022 - 05.2024
B.A L.L.b - Law
Mahatma Gandhi Law
High School -
Ideal Junior Collage
10th -
Panineeya Mahavidyalaya Public School
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