Ritika Agarwal
Contracts Manager
Summary
Results-driven professional with 10 years of experience in commercial contract management, vendor management, risk management, compliance management, change management, governance, strategic sourcing, procure to pay, budgeting, forecasting. Skilled in monitoring and managing changes while maintaining a strong client or supplier orientation to exceed demanding business objectives and performance targets. Proven ability to lead cross-functional teams, manage large-scale projects, and implement strategic initiatives that drive growth. Possess a strong analytical mindset with a passion for problem-solving and continuous improvement. Proficient in RPA designing and implementing processes to minimize operational time and costs for increased productivity. Seeking opportunities to leverage expertise in commercial contracting roles to contribute to organizational success.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Contracts Manager (CCM)
MAN Energy Solutions (Volkswagen Group Co.)
08.2024 - Current
- Company Overview: Volkswagen Group Company
- Assisting pre Bid and Sales team in negotiating techno-commercial proposal (negotiated few esteemed customers in India and around the globe in various segments such as Oil and Gas, Steel, Sugar, Chemical, Paper, Power Plants, Marine)
- Drafting, Redlining and Review of various contractual documents like NDA’s, Purchase Agreement, Master Service Agreement, Purchase Orders, General T&Cs, Change Orders
- Assessing Customer creditworthiness, sanctioned party list through Market Intelligence tools before obtaining order to determine obtaining order and drafting of proposals accordingly.
- Assessment of Commercial and Legal Risks by following up with Project Management on Projects tracking e.g. Delay in delivery status or deviation to performance guarantee to avoid claims like liquidated damages and other remedies to avoid margin leakage in contract.
- Delivering Consulting Services to stakeholders internally regarding Contracting Provisions, Dispute Management, Documentation
- Risk Reporting and Approvals required through internal tools in case of deviations to Company policies and standards
- Major high Value Contacts handled – Reliance, ONGC, Aditya Birla, Godrej, Siemens, Major Indian Marine and Defense Org.
Deputy Manager (Sourcing & Contracting)
WIPRO Technologies Ltd.
03.2022 - 08.2024
- Source to Contract
- Develop Sourcing Strategy with Business and profile the selected Suppliers
- Generate RFPs and invite Bidders for Tactical Buying
- Evaluate Vendor responses and prepare response summary, down select the Vendors with BRMs and Business
- Contract Negotiation, Drafting and redlining including Vendor/ Customer template (NDAs, Purchasing Agreements, MSA, BAA, SOW, Consulting Agreements, Amendments, Change Order, Termination Letter, Renewal)
- End to End Commercial Contract Management and Compliance support for the major customers of the Organization, also perform various Advisory Roles
- Maximizing value from agreements acting as a first point of contact for internal & external issues and escalations, governing and executing contract changes processes and coordinating in a consistent way of working.
- Help Category Managers in Benchmarking provisions through various tools like Beroe
- Procure & Pay
- Raise the Requisition for PO enablement, Make sure the Invoices are paid as per the Payment terms, Overdue Management, Credit Management, Ensuring PO balance
- Provide Accrual entries to Finance for provision
- Governance and Reporting- Delivery of periodic and Quarterly Business Reviews (QBRs) to review and analyze statistics, and metrics, and provide recommendations. Cost Savings & Avoidance Data, Report against KPIs and metrics on Service credits, publishing reports on various mandate tool for management review highlighting the red flags, assist with compiling, analyzing, and documenting facts, governance meetings with Client, communicate effectively to all levels of engagement management and clients.
- Mentoring and training team members to bridge knowledge gap and acquire process knowledge and enhancements to align with Client expectation
- Tools – Pipefy, Oracle, Sharepoint, DocuSign, Beroe
Contract Analyst (CCM)
UnitedLex Pvt. Ltd
07.2019 - 02.2022
- Company Overview: a DXC Technology Co
- Customer Account Management – Contract Life Cycle Management & Implementation, Negotiations, Drafting as per playbook rules, Change Management by CCN Review, Advisory roles to business management team, Review of contractual documents like SOWs, ROM proposal, BRDs, monitoring KPI/SLA logs with PMO and Delivery, Ensure Invoicing with Finance team as per payments term, Evaluate score logs provided by Customer, Minimize value leakage , Risk Management vide Root Cause Analysis (RCA) and plan for mitigation, Obligation and Dependency Management, Driving Transformation Contracts, Quality check score cards, Account compliance trainings
- Governance and Reporting- Report against KPIs and metrics on Service credits, publishing reports on various mandate tool for management review highlighting the red flags, assist with compiling, analyzing, and documenting facts, discuss on glide path in governance meetings with Customers, communicate effectively to all levels of engagement management and clients, discuss on ageing of receivables and overdue payments
- Other Operational Activities- Support ad hoc- request from different regions
- A DXC Technology Co
- Tools – Brief box, Lex base, Oracle fusion, SAP, Cognos
- Major high Value Contacts handled – Ministry of Finance (UAE), Ministry of Finance (KSA), DHL Logistics
Finance Executive (VMO)
Unilever Industries Pvt. Ltd.
03.2018 - 07.2019
- Vendor Account Management – Operate under effective governance model of Unilever for managing the supplier relationships within the portfolio, Review of CCNs (Validate for discrepancies in scope (scope creep, golden plate), rates, volumes, Exchange adjustments, penalties, rewards) along with required approvals , DO management on Ariba and adherence of No PO No Pay policy and POT (Payment on Time), Operate an effective supplier management command structure and escalation process, carry out Consumption analytics by identifying low cost delivery center.
- Governance and Reporting- Publish Supplier Score cards, Publish Change Management tracker, publish the pipeline forecast for CRs, Publish the cost overrun vide PCRs and CRs to service line. Commercial review meetings with suppliers and meet key stakeholders regularly to monitor progress against issues Reviews SLAs and changes to existing SLAs. Liaises regularly with service providers and customers to review and improve performance against SLA, Monitoring Supplier spend and carries out Billing Validation by validating the billing for
- Other Operational Activities- Upload contracts on DocuSign for Execution, Track the Accruals and create provisions for no PO
- Tools – DocuSign, Ariba, Coupa, SAP, Sirion
- Project – Driving and Implementation of Sirion Tool, End to End Contract Management Tool, Implemented Easy GRN & RPA Robotic drive for creation of GRNs.
- Major high Value Contacts handled – Capgemini, IBM
Sr. Financial Analyst (Finance)
Electronics for Imaging India
02.2017 - 02.2018
- Data tracking for monthly accruals for different Cost Center and Business Units
- Responsible for the distribution, collection and roll up of Bi-weekly and weekly companywide Forecast files
- Analyze monthly reports of headcount, Opex, Travel, Expense, Depreciation and Vendors
- Working Consolidate weekly booking report, the forecast vs. actual numbers, head count report highlighting the reason for decline in the revenue
- Partner with the business to prepare the financial pieces of MOR's, QOR's and drive the management reporting and review processes and lay the role of a functional expert in SAP, BPC and other business reporting tools
- Review and summarize sales contracts, development agreements, and sales & marketing programs to ensure appropriate revenue recognition treatment
Financial Analyst (PMO)
IBM India Pvt. Ltd.
10.2015 - 02.2017
- Part of IBM Finance Center of Excellence Team ensuring for financial reporting of Contracts and Projects
- Monitoring transactional volumes on daily and ensure that there are no backlogs and maintaining Audit and SLA logs accurately
- Forecasting and Variance Analysis – Identifying the difference between planned versus actuals
- Bridging and analyzing yearly / quarterly / monthly project reports
Education
Graduation (B. Com) -
University of Calcutta
MBA (Finance Operations) - undefined
Jaipur National University
Company Secretaries ( Inter Qualified ) - undefined
Skills
- Contract Lifecycle Management
- Vendor Management
- Customer Management
- Contract drafting
- Negotiation Skills
- Risk Management
- Legal compliance
- Cost control
- Claims Management
- Decision-making
- Problem-solving abilities
- Risk management
- Process management
- Excellent communication
- Relationship Building
Certification
Contracts and Commercial Certification by ICSI
Accomplishments
- Rated as ‘Quality Star’ at EFI
- Award for 'Challenging New-Comer' at IBM
- Award for 'Best Team Coordinator'
- Recognition for process improvements from higher management
- Recognized for ensuring savings and monitoring revenue leakage.
Timeline
Contracts Manager (CCM)
MAN Energy Solutions (Volkswagen Group Co.)
08.2024 - Current
Deputy Manager (Sourcing & Contracting)
WIPRO Technologies Ltd.
03.2022 - 08.2024
Contract Analyst (CCM)
UnitedLex Pvt. Ltd
07.2019 - 02.2022
Finance Executive (VMO)
Unilever Industries Pvt. Ltd.
03.2018 - 07.2019
Sr. Financial Analyst (Finance)
Electronics for Imaging India
02.2017 - 02.2018
Financial Analyst (PMO)
IBM India Pvt. Ltd.
10.2015 - 02.2017
MBA (Finance Operations) - undefined
Jaipur National University
Company Secretaries ( Inter Qualified ) - undefined
Graduation (B. Com) -
University of Calcutta
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