Ritika Anjane
Indore
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Reliance Retail Limited
Indore
09.2023 - Current
- Provided guidance on how to handle difficult customer service situations.
- Monitored customer service standards and provided feedback to employees.
- Developed and implemented strategies to increase sales and profits.
- Conducted regular performance reviews with staff members to ensure quality assurance.
- Handled customer complaints professionally while resolving issues quickly and efficiently.
- Analyzed operational data to identify trends in order accuracy, customer satisfaction, and to increase per person productivity.
- Assisted customers with their queries or concerns in a timely manner.
- Participated in team meetings to discuss progress towards goals or objectives set by management.
- Organized monthly departmental meetings to provide updates on current projects or initiatives.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
MBA - Human Resources Management
Jaipuria Institute of Management
Indore04-2023
Skills
- Dependable and Responsible
- Active Listening
- Relationship Building
- Attention to Detail
- Organizational Skills
- Data Management
- Multitasking
- Flexible and Adaptable
- Teamwork and Collaboration
- Team Management
- Conflict Resolution
- Training & Development
Accomplishments
- Awarded as Emerging Talent, 2024
- Awarded as Best Trainer in West 2 Region
- Assigned with two projects in past year, and was able to complete it successfully
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
Hindi
Native language
English
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1
Timeline
Assistant Manager
Reliance Retail Limited
09.2023 - Current
MBA - Human Resources Management
Jaipuria Institute of Management
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