Open To Work
Ritika Arora
Work Preference
Summary
To collaborate with organization to acquire new skills and enhance abilities for organization as well as for personal growth.
Overview
2
2
Languages
11
11
years of professional experience
Work History
IT Coordinator
Hi-Tech Informatics
04.2022 - Current
- Coordinated IT support requests to ensure timely resolutions and enhance user satisfaction.
- Managed software installations and upgrades for systems across departments, improving functionality and user experience.
- Collaborated with vendors to ensure efficient procurement of IT equipment and services.
- Provided technical support and troubleshooting for hardware and software issues.
- Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
- Delivered exceptional service to customers through face-to-face interactions and phone support.
Administrative Assistant
Litchi Knowledge Center
12.2016 - 12.2020
- Prepared reports and presentations for team meetings, enhancing clarity and communication.
- Communicated with clients, vendors, and team members daily, ensuring smooth operations and timely information exchange.
Data Entry Operator
Income Tax Office Dept
09.2015 - 10.2016
- Updated records and files to ensure compliance with regulatory standards, enhancing data accuracy.
- Organized paper documents into digital filing system, streamlining access and retrieval for users.
Education
Bachelor of Commerce -
Delhi University
05-2015
Bachelor of Computer Applications -
Jamia Hamdard University
06-2014
High School Diploma -
CBSE Board - XII
06-2010
High School Diploma -
CBSE Board - X
05-2008
Skills
- Time Management
- Adaptability
- Team collaboration
- Work Ethics
Languages
English
Native
Native
Hindi
Beginner
A1
Accomplishments
- Won first prize for best performance in college.
Timeline
IT Coordinator
Hi-Tech Informatics
04.2022 - Current
Administrative Assistant
Litchi Knowledge Center
12.2016 - 12.2020
Data Entry Operator
Income Tax Office Dept
09.2015 - 10.2016
Bachelor of Commerce -
Delhi University
Bachelor of Computer Applications -
Jamia Hamdard University
High School Diploma -
CBSE Board - XII
High School Diploma -
CBSE Board - X