Ritika Bhatnagar
Senior Engineering Manager | Java & Cloud Services
Pune
Summary
Results-driven Senior Engineering Manager with 15+ years of progressive experience in enterprise software development and 8+ years leading high-performing teams in the Banking & Financial Services sector. Proven expertise in architecting and delivering scalable Microservices, Cloud-native solutions (Azure, PCF), and Full-stack applications using Java, Spring Boot, and ReactJS. Successfully managed cross-functional teams of 30+ engineers, driving digital transformation initiatives and delivering mission-critical banking platforms for global clients including Northern Trust, HSBC, and Vodafone. Core Competencies: Agile Leadership | Cloud Architecture (Azure/PCF) | Microservices & API Design | Team Management | CI/CD Pipeline | Digital Banking Solutions
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Software Engineering Manager
Northern Trust Private Limited
01.2022 - Current
- Project: Banking Digital Client Experience Platform
- Led end-to-end architecture and implementation of secure, scalable cloud-native banking solutions on Azure, serving 100K+ digital banking customers
- Managed a cross-functional team of 30+ engineers, fostering collaboration across global teams and ensuring 98% on-time delivery
- Architected Microservices-based Deposit & Loan management systems using Java 17, Spring Boot, and React, reducing transaction processing time by 40%
- Drove digital transformation initiatives, integrating AI tools (GitHub Copilot, Microsoft Copilot) to improve developer productivity by 25%
- Designed and implemented RESTful APIs for seamless integration with core banking systems and third-party services
- Established DevOps best practices, implementing CI/CD pipelines that reduced deployment time from days to hours
- Collaborated with Product Owners and Business Analysts to translate business requirements into scalable technical solutions
- Provided 24/7 production support for critical banking operations, maintaining 99.9% system uptime
- Successfully delivered 3 major product releases within aggressive timelines
- Reduced production incidents by 35% through proactive monitoring and automated testing
- Mentored 10+ junior engineers, with 4 promoted to senior roles
Lead Developer
HSBC Technology India
06.2018 - 12.2021
- Project: Smartserve Digital – Corporate Client Onboarding Portal
- Led development of enterprise-grade client onboarding platform serving HSBC's global corporate banking division
- Managed agile team of 25 engineers across multiple geographies (India, UK, Hong Kong)
- Architected Microservices architecture using Spring Boot, React, Node.js, and PostgreSQL, handling 50K+ onboarding requests annually
- Implemented complex workflow automation for KYC, compliance, and multi-product enrollment processes
- Established monitoring and observability using Splunk and Grafana, reducing incident detection time by 60%
- Collaborated with global stakeholders to define technical roadmap and implementation strategies
- Conducted technical design reviews and provided mentorship to development teams
- Reduced client onboarding time from 15 days to 5 days through automation
- Achieved 99.5% customer satisfaction score for portal usability
- Delivered Zero-defect releases for 6 consecutive sprints
Senior Software Developer
Persistent Systems
10.2015 - 04.2018
- Project: IBM Master Data Management (MDM) Solutions Clients: L'Oréal, Fnac, Rexel
- Led technical team of 12 developers in designing and implementing retail MDM solutions for Fortune 500 clients
- Developed master data management platform using Java 8, Spring MVC, Hibernate, and Angular 2
- Designed RESTful web services for product catalog management, SKU creation, and data synchronization
- Implemented IBM Retail Data Model (WPC) for standardized product information management
- Conducted technical workshops with architects and client stakeholders to finalize solution design
- Provided L3 production support with 2-hour SLA for critical issues
- Successfully migrated 2M+ product records with zero data loss
- Reduced product-to-market time by 30% through automation
Software Developer
Tata Consultancy Services (TCS)
05.2011 - 10.2015
- Project: Vodafone ePOS (Central Point of Sale)
- Developed centralized point-of-sale system for Vodafone India's retail network (10K+ stores)
- Implemented inventory management, customer registration, and billing modules using Java, Struts, EJB 3.0, and JMS
- Led post-paid redesign initiative, migrating legacy billing system to modern architecture
- Created technical design documents (HLD/LLD) and conducted peer code reviews
- Provided production support and resolved critical PI incidents within SLA
- Reduced system downtime by 45% through performance optimization
- Successfully delivered post-paid module serving 5M+ customers
Education
Bachelor of Engineering - Computer Science
SRMS College of Engineering
Bareilly01.2010
Skills
Languages & Frameworks: Hibernate, Java 8/17, JavaScript, JPA, Microservices, Nodejs, ReactJS, Spring Boot
Cloud & DevOps: Azure, CI/CD, Docker, Jenkins, Kubernetes, Pivotal Cloud Foundry (PCF)
Databases: MS SQL Server, Oracle 11g, PostgreSQL
API & Integration: Mule API Platform, Postman, REST APIs, Swagger
Tools & Platforms: Confluence, Eclipse, GitHub, Grafana, IntelliJ, Jira, Maven, Nexus, ServiceNow, Splunk
Methodologies: Agile/Scrum, DevOps, Microservices Architecture, TDD
Certification
Women Leadership Training Program
Timeline
Software Engineering Manager
Northern Trust Private Limited
01.2022 - Current
Lead Developer
HSBC Technology India
06.2018 - 12.2021
Senior Software Developer
Persistent Systems
10.2015 - 04.2018
Software Developer
Tata Consultancy Services (TCS)
05.2011 - 10.2015
Bachelor of Engineering - Computer Science
SRMS College of Engineering