Ritika Bisht

Areas of responsibilities are to:

• Manage, design, review, and roll-out instructionally-sound and global eLearning trainings (blended & self-paced) for non-college-bound individuals (15 to 23 years) to empower them with core employability skills to gain employment & earn family-sustaining wages.
• Oversee and manage course localization for India, Bangladesh, Philippines, Indonesia, Mexico, Brazil, and USA
• Assess relevant training needs for the organization in consultation with HRBP and business leads.
• Collaborate with stakeholders to provide innovative solutions to optimize business deliveries.
• Develop strategic curriculum and programming plans in align to the company-wide business needs.
• Manage relationships with internal business partners and external instructors/collaborators.
• Monitor schedule, deadlines and deliveries to ensure project commitments are executed on time.
• Manage a team of Instructional designers, Media developers, Quality analyst and solution designer including remote employees.
• Coordinate with internal and vendor resources to deliver all projects on-time, within scope and budget.
• Proactively identify opportunities to continually improve the programs at all levels of delivery.
• Lead and organize the team to deliver on priorities and ensure consistent, efficient, best in class design.
• Measure and analyze financial data, attendance metrics, and convert findings into actionable plans to improve programming success.
• Facilitate feedback loops with business leads and other learning partners.
• Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
• Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.

• Established and enforced academic delivery standards for live classroom programs, ensuring strict adherence with no deviations.
• Led conceptualization of course curriculums across various exams and durations, aligning with school and student expectations.
• Provided guidance and mentorship to subject heads and faculty on projects related to live classes, enhancing instructional quality and effectiveness.
• Coordinated cross-functional team efforts to ensure smooth delivery of live classes, optimizing operational workflows.
• Directed development of syllabus, teaching resources, schemes of work, and assessment strategies, improving subject area learning outcomes.
• Managed daily operations and course provision in collaboration with Subject Heads, ensuring high-quality educational offerings.
• Oversaw student success process, implementing monitoring strategies to track and enhance learner progress.
• Generated and presented weekly and monthly performance reports to senior management, facilitating informed decision-making.
• Identified areas for improvement in live classes and initiated targeted training and development programs to address these needs.
• Assessed resource and staffing requirements for various projects, overseeing recruitment process to build effective project teams.

• Led the development and implementation of content strategy for K-12, Test Prep (NEET & JEE), and training segments, focusing on digital solution delivery.
• Created prototypes for learning modules, games, and animations utilizing instructional design theories, enhancing project execution.
• Managed the development and delivery of interactive, gamified, video, and assessment content, elevating educational experiences.
• Orchestrated project planning across K-12, Test Prep, and corporate training, optimizing operations and product cost efficiency.
• Developed Standard Operating Procedures (SOPs), reviewed product development reports, and provided strategic recommendations.
• Supervised teams of Subject Matter Experts (SMEs) and Instructional Designers, ensuring resource alignment with project needs.
• Facilitated coordination among SMEs, designers, animators, and voice-over artists for the development of 3D & 2D animation projects.
• Collaborated with development departments for requirement analysis, product specification, design, development, and testing.
• Supported marketing teams with product presentations, both domestically and internationally, enhancing product visibility.
• Engaged with vendors for project assignments and proof of concept (POC) development, ensuring alignment with project goals.
• Conducted quality checks on content, assessments, animations, games, and VR simulations, maintaining high-quality educational materials.
• Utilized tools like Google Suite and JIRA for detailed project record-keeping, tracking, and troubleshooting, ensuring timely project delivery.

• Led a team of Subject Matter Experts (SMEs) and Instructional Designers, managing workflows and fostering a collaborative work environment.
• Facilitated coordination among SMEs, Instructional Designers, Animation team, Editors, and Voice-over artists to create engaging 3D and 2D animation projects covering complex biology topics such as the Muscular-skeletal system, Digestive system, Circulatory system, Human Brain, and Photosynthesis.
• Provided subject matter support to marketing teams, contributing to product-based presentations both domestically and internationally, enhancing product understanding and market reach.
• Conducted thorough quality checks and reviews of biology content and assessments for classes VI to XII, ensuring alignment with international, national, and state board standards.
• Oversaw the quality assurance process for animations, games, virtual reality games, and simulations, approving materials that met educational quality standards.
• Directed research and development efforts for biology content, mapping out content delivery strategies for various board projects, ensuring comprehensive and effective educational material coverage.

• Specialized in content development utilizing instructional design theories (ADDIE, SAM, Gagne 9 steps) for various educational boards including International (IGCSE, Cambridge), National (ICSE, CBSE), and State Boards (AP, TN, UP, Maharashtra, Karnataka, etc.) in both Hindi and English mediums, using Microsoft PowerPoint and authoring tools like Articulate and H5P.
• Designed and developed both subjective and objective assessment questions for all educational boards, aligning with Bloom's taxonomy to ensure a comprehensive evaluation of student learning outcomes.
• Expert in instructional designing, creating detailed storyboards for 2D & 3D animations, incorporating voiceover, and developing engaging games, virtual labs, simulations, and interactive activities to enhance learning experiences.
• Work with subject matter experts (SME) to guide curriculum development for conversion to e-learning modules.