Ritika Das
Executive
Faridabad,Haryana
Summary
Dedicated and result-oriented professional with strong communication, data management, and customer handling skills. Seeking opportunities where I can contribute to organizational growth, utilize my interpersonal abilities, and continuously develop my career.
Overview
1
1
year of professional experience
3
3
Languages
Work History
DME (Recovery Agent) – Client: Muthoot Fincorp
ProMind Solutions Pvt. Ltd.
06.2024 - Current
- - Handled recovery and customer follow-ups for Muthoot Fincorp, ensuring timely repayment and resolution of dues.
- - Maintained and updated sales and recovery data in Excel with accuracy and efficiency.
- - Assisted in preparing daily and monthly reports for team performance and client review.
- - Built rapport with customers, handled objections, and provided assistance for repayment options.
- - Coordinated with internal teams to streamline recovery processes and improve efficiency.
- Duration: [Add years of work if you want]
Education
B.A -
University of Delhi
01.2017
12th - undefined
CBSE Board
01.2014
10th - undefined
CBSE Board
01.2012
Skills
- Strong communication & interpersonal skills
- Customer relationship management & recovery handling
- Proficient in MS Excel (data entry, reporting, basic formulas)
Professional telephone etiquette
Debt negotiation
Interests
Listening to music, Reading books
Declaration
I hereby declare that the above information is true and correct to the best of my knowledge and belief. (Ritika Das)
Timeline
DME (Recovery Agent) – Client: Muthoot Fincorp
ProMind Solutions Pvt. Ltd.
06.2024 - Current
12th - undefined
CBSE Board
10th - undefined
CBSE Board
B.A -
University of Delhi
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