Summary
Overview
Work History
Education
Skills
Key Achievements
Tools & Technologies
Certification
Timeline
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Ritika Gaba

Delhi

Summary

Dynamic and results-driven HR Manager with 4+ years of experience leading HR operations in both startup and mid-size environments. Proven ability to drive recruitment efficiency, enhance employee engagement, implement HR strategies, and ensure compliance. Adept in modern HR tools, onboarding, conflict resolution, and building a positive organizational culture aligned with strategic goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part-Time HR Manager

Chargebay
05.2023 - Current
  • Managed strategic hiring for tech and non-tech roles.
  • Rolled out hybrid work models with robust documentation and tracking.
  • Consulted leadership on team structure optimization and workforce planning.
  • Developed and implemented HR policies aligned with company goals.
  • Coordinated employee onboarding and training programs for new hires.

HR Manager

Roro Solutions LLP
10.2021 - Current
  • Led full-cycle HR operations, from recruitment to employee exit processes.
  • Enhanced onboarding for over 100 employees, improving early retention.
  • Increased team morale by 25% through team-building events, like Fun Fridays.
  • Developed a grievance resolution system, ensuring transparency and trust.
  • Aligned HR policies with organizational vision and legal compliance.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.

Office Coordinator

Scan Packaging Pvt. Ltd.
01.2021 - 07.2021
  • Assisted HR team with onboarding, benefits documentation, and incident reports.
  • Delegated administrative tasks and enhanced overall office productivity.
  • Conducted employee training sessions and ensured policy compliance.
  • Managed employee and client data with a high degree of accuracy.
  • Led process improvement initiatives to streamline office operations.

Education

MBA - Human Resources Management

Manipal University
Jaipur
08-2025

Bachelor of Commerce -

Bharati College, Delhi University
Delhi
07-2021

Skills

  • Talent Acquisition
  • Strategic HR Management
  • Employee Engagement
  • Performance Management
  • Grievance Handling
  • HR Policy Development
  • Onboarding & Induction
  • Conflict Resolution
  • HRIS Tools
  • Employer branding
  • Succession Planning
  • Team Building

Key Achievements

  • Reduced time to hire by 40% through recruitment pipeline automation
  • Improved employee retention through feedback-driven engagement campaigns
  • Enhanced new hire productivity by 35% via a revamped onboarding program
  • Achieved zero conflict escalation with proactive mediation strategies.
  • Led a successful HRMS implementation for efficient digital HR management

Tools & Technologies

Zoho People | Keka HR | Darwinbox | Microsoft Excel | MS Word | PowerPoint | Naukri | LinkedIn Recruiter | Google Workspace | Slack | Indeed| Canva

Certification

  • Advanced Excel for HR professionals
  • Diploma in Human Resource Management (HRM)
  • Coursera: Preparing to manage human resources

Timeline

Part-Time HR Manager

Chargebay
05.2023 - Current

HR Manager

Roro Solutions LLP
10.2021 - Current

Office Coordinator

Scan Packaging Pvt. Ltd.
01.2021 - 07.2021

MBA - Human Resources Management

Manipal University

Bachelor of Commerce -

Bharati College, Delhi University
Ritika Gaba