Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Work Availability
Quote
Timeline
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Ritika Gupta

Ritika Gupta

Hyderabad,Telangana

Summary

Forward-thinking "Head of Product Management, Risk and Compliance" and outcome-driven solutions driver, with 18 years of progressive industry experience and a proven record of accomplishment in leading complex global products, programs, and projects that drive organizational transformation and growth in BFSI segment. Customer-focused and certified expert with relevant experience in the AML, Anti-Fraud and Risk Management fields to deliver stellar products and achieve exceptional results

Overview

18
18
years of professional experience
6
6
Certification

Work History

Head of Product Management–Risk and Compliance

Azentio Software Limited
Hyderabad
12.2022 - Current
  • Strategic planning and management of the entire product portfolio in the risk and analytics vertical – AML, anti-fraud, Analytics, Credit Risk, Market Risk, Business Intelligence dashboards
  • Alignment of the vision, strategy, and roadmap, with the organizational goals in order to establish the company as a global player and leader
  • Create and present visionary innovations and strategic decision proposals
  • Analyze products and product markets to gain necessary data.
  • Product backlog prioritization to ensure products remain on schedule and focused.
  • Help establish the right product management processes
  • Represent the product management function on the leadership team
  • Encourage a growth mindset
  • Create an environment where people feel valued and able to speak their minds.
  • Remove impediments the team members face and act as an escalation partner
  • Regularly connect and communicate with customers and key stakeholders to provide an update on the enhancements, best practices, and the value the product would bring to the table
  • Ensure an enhanced product release twice a year

Head of Product Mgmt – AML, Anti-Fraud, Analytics

Azentio Software Limited
Hyderabad
07.2021 - 12.2022
  • Primarily responsible for ongoing management and oversight of the existing AML and anti-fraud product across multiple segments including but not limited to Banking, Insurance, Capital Market, Payments, Trade based transactions, payment aggregators
  • Focused on bringing in technology advancements in the product
  • Ensure adherence to the global and local AML regulatory requirements
  • Creation of product backlog by considering a 360-degree approach
  • Set clear expectations and agree on specific, measurable, and outcome-based goals with the management
  • Collaborate with design, marketing, engineering teams, customers, and management on a regular basis
  • Oversee the product management team and motivate them to improve their performance
  • Arrange training for the product team, including workshops, conferences, and any certification or refresher training as required.

Senior Consultant

HSBC
Hyderabad
09.2017 - 07.2021
  • Double hatted the role of product manager and consultant for the TM flagship investigation product "Cog-I" across multiple countries in an Agile Environment
  • Instrumental in defining the product roadmap and the strategic rollout plan across countries
  • Effectively prioritized scope and features basis financial & and non-financial benefits and customer satisfaction
  • Led the sprint planning sessions, sprint demo sessions, and sprint retrospective sessions
  • Created an environment of continuous improvement by constantly reviewing deployments, conducting triage and resolution sessions, and incorporating lessons learnt into future deployments
  • Achieved an annualized benefit of circa 2mn USD and more than 150 FTEs
  • Program Manager and Consultant for process improvement and Rph standardization program across all LoBs
  • Instrumental in developing effective process vision, process strategy and process maturation
  • Worked closely with senior stakeholders of each LoB and function to facilitate project evaluation and seek funding
  • Ensured adherence to the Project Management Framework
  • Coached team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals
  • Expected annualized benefit of 0.5mn USD or more than 50 FTE

Program Manager

HSBC
Hyderabad
09.2013 - 09.2017
  • Promoted to play the pivotal role of Program Manager for Commercial Banking by leading the overall program with 8 project teams to achieve business objectives
  • Conceptualized and built the program delivery roadmap, managing complex milestones while adapting to changes, shifting priorities, and successfully handling the various project interdependencies.
  • Orchestrated international, cross-functional teams in delivering strategic initiatives to improve systems, processes, and bottom-line results
  • Benefits – Regulatory compliance, Enhanced Reputation, Increase in customer base

Project Manager

HSBC
Hyderabad
09.2013 - 09.2017
  • Lead Project Manager of Global Standards Project and Partial Offshoring. Spearheaded CDD Deployment for RBWM and CMB for 9 MENA countries, 5 ASP countries and Poland, RBWM Data Readiness (DR) activity for 9 MENA countries, Client Selection and Exit Management (CSEM) deployment in 19 ASP countries
  • Spanned from drafting a very detailed project plan as per the country requirement, drafting the stakeholder register, charting out a detailed RACI, Facilitated end to end delivery of the tasks and milestones for Operations / Service Delivery which included completion of the DIM, Hiring, and Recruitment, Training, Migration documentation completion, assurance artifacts review and closure, tracking the progress of UAT and Live Proofing status for each deployment, Identify key risks and track it to closure.
  • Overall cost saving of USD 9mn, RMs are able to spend more time with customers having strategic conversations and generating income, Reduced processing time by 15%, administrative errors reduced from 45% to 5%
  • Meeting the DPA obligation by Dec 2017

AML Consultant

3i-Infotech
Hyderabad
02.2006 - 09.2013
  • Project Manager - Led the end-to-end implementation of AMLOCK product across 50+ Clients
  • Product Manager - Led assignments in roadmap development and enhancement in product functionality and features of the AML product, AMLOCK.
  • Business Consulting - Conducted detailed analysis of the AML practices of the client, identified The gaps, and recommended feasible solutions.
  • Business Analyst - Gathered Business requirements, wrote functional specifications, facilitated technical discussions, and drove execution through daily huddle meetings.

Education

MBA - Finance, Marketing

IBS, Hyderabad
HYDERABAD
04.2006

BE - IT

IIIT Kolkata
KOLKATA
04.2004

Skills

  • Go-to-Market Strategies
  • Customer Needs Assessment
  • Cross-Departmental Alignment
  • Market Trends Analysis
  • Team Recruiting and Hiring
  • Strategic Planning and Alignment
  • Training and Onboarding
  • Root Cause Analysis
  • Content Curation
  • Stakeholder Management
  • Critical Decision Making
  • Risk analysis and management

Certification

  • FRM - I
  • Six Sigma Black Belt
  • CAMS
  • CFE
  • PMP
  • MSP

Accomplishments

§ AML Product was recognized as the best product at Azentio in 2023 and team as the “Best Product Management Team” in Oct 2023 in the ACE awards

§ Recognized as the “Star Performer” in FCR TM in StarNite Awards in April 2021

§ Recognized by HSBC as "Highest of High Fives" in April 2020 across the multiple function’s geographies for my contribution towards Cog-I deployment

§ Recognized by HSBC for contribution to GTC function – 'Star of the Quarter’, ‘Extra Mile Award’ and ‘Stakeholder Recognition’

§ Recognized as the ‘Most Promising New Recruit’, ‘Best Project Manager’ and ‘Best Domain Specialist’ for three consecutive years in 3i-Infotech Ltd

Affiliations

  • Member of ACFE
  • Member of ACAMS
  • Member of PMI
  • Member of GARP

Languages

English
First Language
Hindi
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Head of Product Management–Risk and Compliance

Azentio Software Limited
12.2022 - Current

Head of Product Mgmt – AML, Anti-Fraud, Analytics

Azentio Software Limited
07.2021 - 12.2022

Senior Consultant

HSBC
09.2017 - 07.2021

Program Manager

HSBC
09.2013 - 09.2017

Project Manager

HSBC
09.2013 - 09.2017

AML Consultant

3i-Infotech
02.2006 - 09.2013

MBA - Finance, Marketing

IBS, Hyderabad

BE - IT

IIIT Kolkata

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Ritika Gupta