Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Professional Highlights
Timeline
Generic
Ritika Jain

Ritika Jain

Udaipur

Summary

As an experienced administrator managing coaching centers for over seven years, I’ve honed my skills in streamlining daily operations, coordinating cross-functional teams, and ensuring a supportive learning environment for students. Building on this foundation, I’ve led Knowledge Process Outsourcing (KPO) initiatives to deliver high-quality research, analysis, and reporting that informed strategic decision-making. In parallel, I’ve driven Recruitment Process Outsourcing (RPO) efforts—designing and executing targeted lead-generation campaigns that boosted enrollments by 30% year over year. By leveraging data-driven insights, strong relationship management, and a passion for continuous improvement, I aim to contribute strategic planning, effective communication, and leadership to a dynamic educational or service-based organization.

Overview

10
10
years of professional experience

Work History

Research Specialist

RBD Technologies Private Limited
Udaipur
11.2021 - 04.2025
  • Conducted in-depth research to identify and qualify potential leads.
  • Utilized various tools and techniques to gather information about target prospects.
  • Developed strategies for lead nurturing and conversion, ensuring high-quality leads with a higher likelihood of conversion.

Research Analyst

Arcgate
Udaipur
04.2019 - 09.2021
  • Conducted in-depth research to identify and qualify potential leads.
  • Gathered information using various tools and developed strategies for lead nurturing and conversion.

Executive

EDEN Worldwide Immigration Services Pvt. Ltd
Udaipur
04.2018 - 11.2018
  • Handled back-office tasks related to passports and visas.
  • Managed client handling, calling, counseling, and communications.

Associate

Fusion Business Solutions Pvt Ltd
Udaipur
08.2016 - 10.2017
  • Reported daily priorities and work accomplishments to the client.
  • Created content for mail offers using trending keywords related to marketing, publishing, and advertising.
  • Handled lead generation and client communication.

Admin Assistant

Sanskar Classes
Ahmedabad
03.2015 - 06.2016
  • Counseled and guided new students regarding available classes.
  • Managed student registration, fee collection, and seating arrangements for internal exams.

Education

Master of Commerce -

MLSU University
01.2021

Bachelor of Commerce -

MLSU University
01.2019

Senior Secondary Education -

Gujarat Board
01.2015

Secondary Education -

Gujarat Board
01.2013

Skills

  • Strong customer relationship management skills
  • Basic computer knowledge
  • Proficient in internet surfing
  • Lead generation
  • Data collection

Languages

  • Hindi
  • English
  • Gujarati

Personal Information

  • Date of Birth: 07/03/98
  • Nationality: Indian

Professional Highlights

  • Over seven years of experience in KPO/RPO organizations
  • Exceptional abilities in project design and management, supported by strong organizational and supervisory skills, to ensure success
  • Proven success in meeting new technical challenges and delivering solutions that meet client or customer needs
  • Successfully managed day-to-day operations of coaching centers, ensuring smooth academic and administrative workflows

Timeline

Research Specialist

RBD Technologies Private Limited
11.2021 - 04.2025

Research Analyst

Arcgate
04.2019 - 09.2021

Executive

EDEN Worldwide Immigration Services Pvt. Ltd
04.2018 - 11.2018

Associate

Fusion Business Solutions Pvt Ltd
08.2016 - 10.2017

Admin Assistant

Sanskar Classes
03.2015 - 06.2016

Master of Commerce -

MLSU University

Bachelor of Commerce -

MLSU University

Senior Secondary Education -

Gujarat Board

Secondary Education -

Gujarat Board
Ritika Jain