Ritika Joshi

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

· Handling the staff of around 20 agents

· Minting their attendance and roaster.

· Floor walk and training sessions

· Shift handling

· Making booking for train and flight tickets for operations & managements

· Maintaining office files, Implementation of office rules and Cleanliness etc

· Handling Day to Day Office Management activities and Paper work.

· Daily mails sending and screening for internal mails.

· Monitoring office muster and keeping track of leaves of office staff / late coming / OT logging procedures / lunch time

· Maintaining office files, Implementation of office rules and Cleanliness etc.

· Tickets bookings and Web Check in.

• Handle the front office - directing all visitors, including vendors, clients, candidates and customers appropriately
• Screen Incoming calls and direct it to appropriate departments and take accurate and complete messages
• Admin
• Vendor Management &, , Courier & Dispatch
• Having control over Pan India Admin function by maintaining common MIS for all regional admin team members on monthly basis
• Co-ordination and maintenance of systems related to Housekeeping/communication system
• Managing vendors and keeping track of cycle of all maintenance Contracts, Insurance and AMCs
• Keeping records of Visiting Cards, Utility Payments & Printing of Stationary
• Maintaining record of AMC (Computers, AC, Cars, Pest Control, Insurance, Etc) & taking care of
• HR (help the HR in attendance and Bio and new employee formality’s
• Supervise and manage all day-to-day office administrative activities
• Handle Travel arrangements when required
• Worked, )
• Reception
• Handle the front office - directing all visitors, including vendors, clients, candidates and customers appropriately
• Screen Incoming calls and direct it to appropriate departments and take accurate and complete messages
• Keeping track of all travel expenses
• Admin
• Vendor Management & Office Administration, Courier & Dispatch
• Having control over Pan India Admin function by maintaining common MIS for all regional admin team members on monthly basis
• Co-ordination and maintenance of systems related to Housekeeping/communication system
• Managing vendors and keeping track of cycle of all maintenance Contracts, Insurance and AMCs
• Keeping records of Visiting Cards, Utility Payments & Printing of Stationary
• Maintaining record of AMC (Computers, AC, Cars, Pest Control, Insurance, Etc) & taking care of
• HR (help the HR in attendance and Bio and new employee formality’s
• Supervise and manage all day-to-day office administrative activities
• Handle Travel arrangements when required
• Invoice Entry around 50 -60
• Each day
• Evaluation report after coordination with supplier
• Worked with Gc’international as Travel coordinator

• Handling the staff of around 20 agents
• Minting their attendance and roaster
• Floor walk and attendance Approval
• Making booking for train and flight tickets for operations & managements
• Maintaining office files, Implementation of office rules and Cleanliness etc.

· Manage office supplies stock and place orders

· Ordering of office stationery, visiting cards, identity cards, etc.

· Prepare regular reports on expenses and office budgets

· Maintain and update company databases

· Organize a filing system for important and confidential company documents

· Answer queries by employees and clients

· Update office policies as needed

· Maintain a company calendar and schedule appointments

· Book meeting rooms as required, Arrange travel and accommodations

· Distribute and store correspondence (e.g. letters, emails and packages)

· Prepare reports and presentations with statistical data, as assigned

· Schedule in-house and external events and Interviews

· Making payment with NEFT & RTGS

· Preparing Rent Invoices and PO, Bills.

· Handling Petty Cash

· Assisting the HR in Joining of New employ in Company and Documentation

· Courier and All administration work