Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
RITIKA  KOLEY

RITIKA KOLEY

Kharagpur

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2
2
years of professional experience

Work History

Trainer in a Spoken English Institute

Abhijit Bhattacharya
West Midnapore
08.2022 - Current
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.

Education

Completed My Madhyamik From Arrya Vidyapith

Skills

  • Friendly, positive attitude
  • Problem-solving
  • Critical thinking
  • Computer skills
  • Calm under pressure

Timeline

Trainer in a Spoken English Institute

Abhijit Bhattacharya
08.2022 - Current

Completed My Madhyamik From Arrya Vidyapith
RITIKA KOLEY