RITIKA MANDAL

Senior HR Manager

Radware Ltd

12.2017 - Current

Serving in global atmosphere with HR & Technical teams in multiple geographies
Led team of four and accountable for all aspects of HR for two (2) branches in India
Handling various activities, namely headcount, talent acquisition, induction and onboarding, employee engagement and development, talent management and exit management
Guiding and assisting line managers about HR matters beyond employee lifecycle
Starting as Manager and then promoted to Senior HR Manager - Head of HR RIC
Policies and Compliance
Devising and instituting HR strategies, policies, and processes to ascertain alignment with crucial business
Objectives and all-inclusive organization strategies; Policy Compliance
Confirming line managers are up to date with alterations to policies
Conducting HR Policy review meetings to evaluate multiple HR policies, recording discussions and ensuring incorporation of alterations finalised
Confirm alignment and consistency of policies and practices throughout organisation
Benchmarked different policies with external data and recommended review following existing relevance and environment
Policy Cascade - Organizing floor walk/road show on commencing of latest policy or change in policy
Preparing e-mail teasers and furnishing to all and helping to deploy policy
Performance & Talent Management
Engaging in design and delivery of workshops on productive goal establishing for employees, enabling clear comprehension of competency framework and talent mapping process
Framing performance management guidelines and coaching managers to resolve performance concerns promptly
Offering advice and guidance to managers on employee relations and performance management concerns, assuring disciplined level of service and approach is ushered
Driving human resource team to deliver end-to-end HR service essential for organisational growth
Performing multiple tasks, specifically handling Salary Review, Promotion, and Appraisal for India team
Administering all appraisal disagreement cases of employees
Computing employee satisfaction surveys and determining areas that need enhancement
Steering identification of HIPOTs and mapping Hipots to coaching programs and career progression plans to grow Learning and Development, taking care of L&D affairs, obtaining training nominations, coordinating with L&D for process-defined training, etc
Liaising for Talent Management Initiatives, expressly Individual Development Plans, EWI System, Critical Resource Identification and Program
Talent Acquisition: Developing and expediting Talent Acquisition strategy to hire varied quality talent to deliver business requirements, imparting training to hiring managers to accomplish targeted selection while providing the finest of candidate experience and ascertaining quality and process compliance in hiring and applying technology
Directing Recruitment function and external vendors - Recruitment targets; Offer negotiation; HR interviews
Lateral plus fresher hiring
Completing end-to-end managed hiring process, encompassing sourcing, interviewing, screening, salary negotiation, reference verification, and eventually offering
Overseeing talent planning, predicting, budgeting, and strategies for hiring with Business owners
Embarking on employer brand-building measures at several campuses
Recognising and choosing right talent for campus programs and confirming sufficient exposure and development through programs
Involving MTs and administering their careers to establish future-ready talent pipeline
Employee Buddy Referral - Developing constructive 2-way employee communication to enable information
Dissemination, employee engagement, and interpreting
Employee sentiment and guide with HR strategy
Designing and driving exhaustive and all-inclusive health and wellness programs to ensure optimistic effect on physical
Emotional, occupational, digital and social wellness of employees across Radware
Pre-Onboarding & Induction Process: Employing HR Connect before joining and handholding
Thorough Induction, Welcome mailer Flash, Engagement with Leaders, etc
Induction for recruiters: Guiding about dominant HR policies and advantages and ensuring that new joiners are familiar with crucial policies, consequent to induction session serve them to meet corresponding HODs
Professional Buddy Program and First Impression Feedback
Session - Ensuring that recruits are introduced to their corresponding buddies, platform where new joiners instantly get acquainted with procedures and organisations' work culture
BGC Verification - Overseeing BGV and apprising manager and management on BGC status closers
Employee Engagement: Steering action planning for managers post employee engagement survey for Retail business
Ideating and incorporating other engagement measures across business
Monthly Engagement Activity – Organizing weekly Happy Hour of fun affairs and other celebrations comprising birthday celebrations, festivals, special days, etc
Administering Business Town halls
Connecting with associates via routine One-on-One, team sessions, TL's meetings, First Impression Feedback, Let's Talk, doing floor walks, etc
And carrying out periodic meetings with Business and domain Leaders
Expediting corporate initiatives to supervise constant Talent engagement
Performing Floor tasks for employees following their process essentials to create stress-free environment at work
Wellness Initiatives: Guiding health sessions with experts, Communicating Health Tips, Health Check-ups etc
Rewards and Recognition:
Reward & Recognition process: Accountable for organising Spot Award, quarterly, milestone and yearly R&R ceremonies are accomplished in seamless manner
Engaging with BU leaders to conclude R&R framework effecting complete business unit
Establishing Rewards Council for unbiased reviewing of reward nominations and award parameters to recognise winners beyond award categories
Ascertaining enhancement of employee glee via effective communication and selection of apt forum
Attrition Management
Scheduling to keep tab on employee's pulse, determine painpoints and take remedial measures beforehand
Inspecting Early Warning indicators to update stakeholders, performing attrition analysis and facilitating business decisions on realisable action plans
Playing crucial role in creating and publishing HR analytics about attrition
Undertaking onus of responsibility for arranging employees' separation and exit interviews
HR Audit
Governing quarterly audit internal and annual HR Audits
Categorizing, evaluating, and sharing data with auditors- Employee documents, attrition reports, finance data and other details as required
Considerable exposure to ISO & OHSAS documentation and handling Audits external and internal
CSR Initiative:
Directing entire APAC region CSR
Established APAC region CSR newsletter and website focused on APAC region CSR tasks
Spearheaded CSR and expedited initiatives, namely supporting education, distributing refurbished laptops, COVID safety kits for frontline workers, monthly dry rations to underprivileged families, etc
Acquisitions
Expediting due diligence, communication, and inclusion of acquired firm to processes
Sustaining continuity of service agreements
Liaisoning with OD team, making changes in Policy, instituting new policies and incorporating policies
Payroll Processing & HR Operation
Arranging payroll processing for employees and contract employees
Global Exposure - Dubai & India Payroll
Administering dashboard - monthly and weekly MIS, expressly HR Scorecard, Focus tracker, Attrition data, Engagement tracker, etc
All Operations activities: Overseeing Personal files, all types of letter processing and separation process
Visiting floor area on routine basis
Handling employee relations, encompassing managing absence, disciplinaries, and grievances
Addressing grievance/ethical issues raised by associates daily
Impactful Projects/Achievements: Continues improvement in current practices and policies
HR Best practices – Commenced latest policies, specifically HappyHour, Marriage leave, My Box, Food, take break, etc
Coordinating with management, sustaining changes in current policies and deploying new policies
Launching per-onboarding process, Buddy system, Fun@Floor engagement, Sexual Harassment Policy, round table, Reward & Recognition, EWI system, PMS–Revamp TMS Application, Separation, centralised documentation, Relocation, CSR Career Day, Career Mapping & Leveling initiative etc.

Summary

Overview

Work History

Senior HR Manager

HR Manager

Assistant Manager HR

HR Business Process Lead

HR Executive

Assistant Consultant - HRD

Recruiter

IVAR, Intern Trainee

Education

Masters - Human Resource Management

Bachelor of Arts - Geography

Skills

Accomplishments

Certification

Languages

Timeline

Senior HR Manager

HR Manager

Assistant Manager HR

HR Business Process Lead

HR Executive

Assistant Consultant - HRD

Recruiter

IVAR, Intern Trainee

Masters - Human Resource Management

Bachelor of Arts - Geography

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