Ritika Negi
Delhi
Summary
With background in administrative support and knack for organization, I excel in managing schedules, handling correspondence, and prioritizing tasks. My strong communication skills and ability to adapt quickly to new environments make me valuable team player. I bring proactive approach to problem-solving and focus on providing seamless support to ensure smooth operations.
Overview
17
17
years of professional experience
Work History
Front Office and Administration with PA & FM
Kaaiser Services Pvt Ltd
04.2022 - Current
Human Resource Manager - Recruitment
White star manpower llc, Dubai,UAE
07.2020 - 12.2025
Human Resource Executive
Khalid al Madhani manpower llc,Dubai,UAE
03.2020 - 05.2020
Front Office Associate
Al Sahel water supply LLC, UAE
04.2017 - 02.2020
Front Office Administrator
Palm Beach Hotel
09.2014 - 09.2016
Hostess
ibis Hotel
11.2012 - 06.2014
Customer Care Executive-BPO(Airtel Process)
Page point pvt ltd
07.2008 - 03.2009
Education
Bachelor of Arts - Pursuing BA Eng Honrs
School of Open Learning, Delhi University
Diploma in Aviation & Hospitality
Air Hostess Academy
2010
12th
Daisy Dales Senior Secondary School
2008
10th
South Delhi Public School
2005
Skills
- Excellent Communication: Strong verbal and written communication skills to convey information clearly and professionally
- Problem Solving: Ability to assess customer issues, think critically, and provide quick and effective solutions
- Active Listening: Listen attentively to customers to understand their concerns and provide the best possible assistance
- Multitasking: Efficiently handle multiple tasks simultaneously, such as managing calls, updating customer records, and processing requests
- Customer-Centric Attitude: A customer-first mindset, ensuring the satisfaction and positive experience of every customer
- Technical Proficiency: Basic understanding of Airtel’s services and mobile technology, with the ability to provide troubleshooting assistance for common issues
- Adaptability: Ability to adapt to changes in procedures, policies, or customer needs while maintaining service quality
- Microsoft Excel
- Database updates
- Event planning and execution
- Travel arrangements
- MS office proficiency
- Report writing
- Vendor relationship management
- Strong comm
- Multitasking and organization
- Database entry
- Appointment scheduling
- Guest relations
- Administrative support
Languages
Hindi
Proficient
C2
English
Proficient
C2
Arabic
Beginner
A1
Education
other,other,other,other
Hobbies and Interests
- Traveling
- Cooking
- GYM
- Gaming
Timeline
Front Office and Administration with PA & FM
Kaaiser Services Pvt Ltd
04.2022 - Current
Human Resource Manager - Recruitment
White star manpower llc, Dubai,UAE
07.2020 - 12.2025
Human Resource Executive
Khalid al Madhani manpower llc,Dubai,UAE
03.2020 - 05.2020
Front Office Associate
Al Sahel water supply LLC, UAE
04.2017 - 02.2020
Front Office Administrator
Palm Beach Hotel
09.2014 - 09.2016
Hostess
ibis Hotel
11.2012 - 06.2014
Customer Care Executive-BPO(Airtel Process)
Page point pvt ltd
07.2008 - 03.2009
12th
Daisy Dales Senior Secondary School
10th
South Delhi Public School
Bachelor of Arts - Pursuing BA Eng Honrs
School of Open Learning, Delhi University
Diploma in Aviation & Hospitality
Air Hostess Academy
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