Ritika Rana
Technical Manager
Summary
Competent Technical Consultant offering wealth of experience in project management, solution designing, operational services management. Over 10-year background in manufacturing domain and enthusiasm for automating process with latest tech stacks available. Meditator, Logical thinker, experienced software developer and project manager.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Manager
Wipro Technologies
PUNE
09.2022 - Current
- Conducted workshops and worked closely with customers to understand anticipated business value of the project.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Analyzed project-related information and made recommendations based on discoveries.
- Developed suggestions for technical process improvements by introducing Agile WoW to optimize resources.
Technical Service Manager
Wipro Technologies
Pune
09.2019 - 07.2022
- Ensured operational SLAs, KPI are met as per the agreed standard.
- Followed agile & waterfall methodologies, to ensure monthly targets of application functionalities enhancement are met.
- Gained strong leadership skills by managing operations activities for various manufacturing domain processes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Commendable communication skills, both verbal and written.
Technical Lead
Wipro Technologies
PUNE
01.2019 - 08.2019
- Established understanding for current Oracle Forms and Oracle Database architecture, to efficiently migrate it in the proposed model structure.
- Offered input on technical and platform-related strategic planning initiatives.
- Supervised architecture, design and implementation of Oracle Forms & database migration, while considering its integration with multiple databases and applications.
- Investigated system issues and implemented resolutions to reduce downtime.
- Managed team of 8 personnel focused on implementing resolutions and updates.
Senior Project Engineer
Wipro Technologies
PUNE
06.2013 - 12.2018
- Worked as an oracle database developer for multiple applications.
- Acquired understanding of ITIL concepts including incident / requests management and change management.
- Acquired domain expertise (Manufacturing and Hi-Tech).
- Based on the in depth knowledge of MES applications, · implemented various service improvement ideas,which are highly appreciated by the customer.
- Gained expertise on Oracle DB components like tables, views, materialized views, procedures, functions, triggers, cursors, DB links, packages and developed keen interest for coding.
Education
B.E. - Computer Science And Programming
Chitkara University
Himachal Pradesh 06.2009 - 06.2013
Skills
Technical process improvement
Technical innovation expertise
User training
Strategic planning
Technical guidance
Change Management
Proficient in PL/SQL, SQL, Oracle Forms
Certification
AZ 900 Fundamentals
Timeline
Technical Manager
Wipro Technologies
09.2022 - Current
Technical Service Manager
Wipro Technologies
09.2019 - 07.2022
Technical Lead
Wipro Technologies
01.2019 - 08.2019
Senior Project Engineer
Wipro Technologies
06.2013 - 12.2018
B.E. - Computer Science And Programming
Chitkara University
06.2009 - 06.2013