RITIKA RAO
Gurgaon
Summary
Dedicated employee known for punctuality, pursuing employment options where positive attitude with the right skill set will make a difference.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Cabin Crew Member
AIR INDIA
Delhi
2016 - Current
- Completed more than 5000 hours on BOEING-777 Aircraft and A320.
- trained on Service Excellence Program.
- Familiarity with Hospitality Industry practices
- Extensive knowledge in Customer handling.
Team Leader
CONVERGYS
Gurgaon
05.2013 - 04.2016
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Facilitated communication between cross-functional teams within the organization.
- Organized client meetings to provide project updates.
- Conducted regular performance reviews to assess individual team member progress.
Education
MBA - Human Resources Management
Institute of Management Technology
Ghaziabad2015
Bachelor of Arts -
University Of Delhi
Delhi2013
High School Diploma -
Chiranjiv Bharti School
Gurgaon2010
Skills
- Excellent Communication Skills
- Leadership
- Customer Handling
- Decision Making & Team Management
Certification
- Service Excellence Training Program
Timeline
Team Leader
CONVERGYS
05.2013 - 04.2016
Senior Cabin Crew Member
AIR INDIA
2016 - Current
MBA - Human Resources Management
Institute of Management Technology
Bachelor of Arts -
University Of Delhi
High School Diploma -
Chiranjiv Bharti School