Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ritika Saini

Gurgaon

Summary

Dedicated Customer Care Representative skilled in customer support, chat assistance, and problem-solving. Committed to delivering professional service and resolving issues effectively.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Customer Care Representative

CKB consultant
Gurgaon
09.2024 - 06.2026
  • Assisted customers with inquiries and resolved issues through various communication channels.
  • Customer Representative/chat expert
  • Assisted cusomers through chat.
  • Resolved customer queries and complaints.
  • Maintained quality and accurate records.
  • Delivered professional custmore support.

Education

10th -

St.michael Sr.sec School
Gurgaon

MM Public School
Gurgaon

International Institute of Fashion Desiging
Gurgaon

Skills

  • Customer service
  • chat support
  • communication
  • problem solving
  • Ms office
  • Multitasking

Languages

English
Intermediate (B1)
B1
Hindi
Native
Native

Timeline

Customer Care Representative

CKB consultant
09.2024 - 06.2026

10th -

St.michael Sr.sec School

MM Public School

International Institute of Fashion Desiging
Ritika Saini