Summary
Work History
Education
Skills
Book Reading
Timeline
AssistantManager

Ritika Singh

Customer Care Representative
New Delhi,DL

Summary

Dynamic and results-driven Work Study Student with strong verbal communication and customer service skills. Proven ability to persuade and negotiate effectively, enhancing customer satisfaction. Leveraged basic technical knowledge to support team objectives at Previous . Committed to delivering exceptional service and driving sales success.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Customer Service Representative

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

PMS School of Nursing
Bangalore
06.2025 - 12.2028

Skills

Communication Skills -Strong verbal communication

Customer Handling - Customer service skill

Sales Skills - persuasion and negotiation

Technical Skills - Basic Technical Knowledge

Book Reading

Passion for reading books and Learning New ideas

Timeline

High School Diploma -

PMS School of Nursing
06.2025 - 12.2028

Customer Service Representative

Ritika SinghCustomer Care Representative