Games
Rit Naveen Pathak
Relationship Manager
Noida,Uttar Pradesh
Summary
I am a marketing professional having corporate experience of 3 years, looking to leverage my domain expertise and creative ability to quickly build meaningful relationships with prospective customers to develop new business and grow existing relationships. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Relationship Manager
INFODRIVE INDIA
Delhi, Delhi
02.2023 - Current
- Awarded for highest outreach to conversion ratio in multiple sales cycles
- Record holder for largest ticket sales in my team
- Relationship Manager with a strong expertise in handling international clients and leading teams
- With a deep understanding of customer relationship management (CRM), had successfully built strong, long-lasting partnerships with clients across diverse industries
- Keeping track record of success in international client management, CRM implementation, and team leadership are my strengths which helps in drive business growth.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Assistant Manager
EXTRAMARKS
Noida, Delhi NCR
09.2022 - 02.2023
- Reporting to Delhi Sales Manager, delivering new business development across the region.
- Regularly generated revenue in the given region, by consistent sales and exceeding the assigned sales quota by 20% YTD - Ensuring customer satisfaction by taking constant feedback from existing clients, identifying the crucial areas of improvement, and proposing ideas to generate maximal sales.
- Punched 35 Lakhs in total duration, along with team.
- Provided guidance and mentorship to the new hires for their role development in the company.
- Successfully utilizing the CRM to take proper follow ups to maximize conversion and accurately forecast closures.
- Managed and developed sales team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Team Leader
BYJUS
Noida, Delhi NCR
01.2022 - 08.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Handled customer inquiries and suggestions courteously and professionally.
- Identified and acted on growth opportunities and development options for business.
- Maintained good control over CRM like SalesForce, LeadSquared, Zoho, Ameyo, In house CRM etc
Sr. Business Development Associate
BYJUS
Nioida, Delhi NCR
07.2021 - 12.2021
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Punched 1.10 Cr in total spam, along with double appraisals.
- 100-150 Cold callings in day.
- Used Leadsquared to handle current portfolio and prospective leads.
- Exceeded target individual average revenue goals year over year.
- Took double appraisal and appeared in R&R.
- Took video call demos as well as Direct Sales also.
- Meeting weekly and Monthly targets.
Business Development Associate
BYJUS
Noida, Delhi NCR
10.2020 - 07.2021
- Engaged with customers to build business relationships.
- Developed business pipeline using cold and warm techniques.
- Cold callings.
- Lead generation.
- Direct sales (DS Model).
- Responsible for revenue generation.
- Creating pipelines and following them till execution.
- Using softwares like Leadsquared, Ameyo, Salesforce, Achieve etc.
- Highest ticket size holder in team.
Business Development Trainee
BYJUS
Noida, Delhi NCR
08.2020 - 10.2020
- Engaged with customers to build business relationships.
- Worked under WFH model due to pandemic.
- Performed different kind of trainings e.g CRM,Sales, Lead Generation etc.
- 200+ cold calls in a day.
- Survived OJT to hold permanent position.
- Punched 4 lakhs in 4 weeks OJT.
Intern Trainee
HINDUSTAN COCA COLA BEVERAGES PVT LTD
Varanasi, Uttar Pradesh
06.2019 - 07.2019
- Completed research, compiled data, and assisted in timely reporting.
- Was a part of red and green project, Branding and categorizing products.
- Identify the sales region wise and then report the difference to Manager.
- Perform Root Cause Analysis on the region where sales have dipped.
Education
MBA - Business Administration
Kashi Institute of Technology
Varanasi 07.2018 - 07.2020
Bachelor of Arts - English Honours
P.G College
Ghazipur 05.2015 - 06.2018
ISE
12th-St John's School
Ghazipur 04.2012 - 05.2013
10th - ICSE
St. John’s School
Ghazipur 05.2010 - 06.2011
Skills
- Team Leadership
- Time Management
- Strategic Selling
- Business Development
- Sales Expertise
- Sales and Marketing
- Client Relationships
- CRM Tracking
Timeline
Relationship Manager
INFODRIVE INDIA
02.2023 - Current
Assistant Manager
EXTRAMARKS
09.2022 - 02.2023
Team Leader
BYJUS
01.2022 - 08.2022
Sr. Business Development Associate
BYJUS
07.2021 - 12.2021
Business Development Associate
BYJUS
10.2020 - 07.2021
Business Development Trainee
BYJUS
08.2020 - 10.2020
Intern Trainee
HINDUSTAN COCA COLA BEVERAGES PVT LTD
06.2019 - 07.2019
MBA - Business Administration
Kashi Institute of Technology
07.2018 - 07.2020
Bachelor of Arts - English Honours
P.G College
05.2015 - 06.2018
ISE
12th-St John's School
04.2012 - 05.2013
10th - ICSE
St. John’s School
05.2010 - 06.2011
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementInterests
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