Ritu Jain
Bengaluru
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalised service. Understands customer needs and customises sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Multi-talented, adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and company sales performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
Lush Fresh Handmade Cosmetics
Helsingborg
06.2022 - 12.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Built rapport with repeat customers, fostering long-term loyalty to the brand and increasing sales.
- Visually merchandising new products and or season’s offerings accordingly, to help attract more visitors and convert into customers.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Juicerista
Naked Juice Bar
10.2023 - 12.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking abilities by simultaneously taking orders, preparing beverages, and assisting customers without compromising quality or speed of service.
- Contributed to social media marketing efforts by sharing appealing photos of juice creations, driving online engagement.
- Assisted with inventory management, contributing to cost-saving measures and reduced waste.
Junior Marketing Associate
WeLearnIT
07.2022 - 01.2023
- Conducted market research to identify emerging trends and opportunities within the industry for targeted campaign development.
- Completed thorough research into assigned topics.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Performed keyword research to optimize content for SEO.
- Wrote and edited high-quality content and visually impactful programs with exciting, captivating, and authentic approach.
City Lead
Tinder U
09.2019 - 12.2019
- Mentored team members, fostering a culture of continuous learning and skill development.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Conducted thorough venue research before selecting optimal sites that met the unique requirements of marketing events.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Completed data entry tasks with accuracy and efficiency.
Team Lead
Tinder U
02.2019 - 08.2019
- Promoted a positive work environment by fostering teamwork and open communication.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Collaborated with marketing team to develop targeted content for promotional campaigns, resulting in higher engagement rates.
Campus Representative
Tinder U
09.2018 - 01.2019
- Achieved higher levels of participation by promoting extracurricular programs to students.
- Implemented effective social media strategies to promote campus events, reaching a wider audience of potential participants.
- Strengthened relationships with local businesses by establishing partnerships for sponsorship opportunities.
- Boosted campus pride through the development of spirited promotional campaigns and merchandise.
Business Analyst
Trescon Global
02.2017 - 05.2017
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
Education
Bachelor of Arts - Journalism, Psychology And Literature
Ramaiah Institute of Commerce, Arts And Science
Bangalore, IndiaNo Degree - Swedish
Folkuniversitet
SFI C & DSkills
- Goal-Oriented
- Sales expertise
- Creative Writing
- Grammar usage
- Strong research skills
- Social Media Marketing
- Customer Engagement
- Market Research
- Time Management
- Team Collaboration
- Customer relationship management
- Visual merchandising
- Attention to detail
- Inventory management
Languages
- English, Kannada, Hindi
- Swedish
Certification
The Fundamentals of Digital Marketing
Languages
Kannada, English
First Language
Hindi
Proficient
C2
Swedish
Proficient
C2
Timeline
Juicerista
Naked Juice Bar
10.2023 - 12.2023
Junior Marketing Associate
WeLearnIT
07.2022 - 01.2023
Sales Assistant
Lush Fresh Handmade Cosmetics
06.2022 - 12.2025
City Lead
Tinder U
09.2019 - 12.2019
Team Lead
Tinder U
02.2019 - 08.2019
Campus Representative
Tinder U
09.2018 - 01.2019
Business Analyst
Trescon Global
02.2017 - 05.2017
Bachelor of Arts - Journalism, Psychology And Literature
Ramaiah Institute of Commerce, Arts And Science
No Degree - Swedish
Folkuniversitet