Ritu Kukreja

• As part of the Central PMO and Delivery Office, I am working with leadership and program managers to ensure there is full visibility in the organization of our delivery schedules, Risks & Issues, scope and status
• I am responsible for Project Governance, ensure that we follow all processes and timelines to ensure customer deliverables and Product roadmap.
• I work closely with Leadership team and create and present weekly reports.
• I am leading Projects like: Global delivery & Demand management process streamlining, leading Architecture Platform migration across the Products and Tech teams
• Applied effective time management techniques to meet tight deadlines.
• Developed and maintained courteous and effective working relationships.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Defined and Implemented agile product management process, starting from product Roadmap Planning and execution by Engineering Sprints
• Set up the Internal knowledge base and Intranet for internal documentation and best practice sharing
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed strong communication and organizational skills through working on group projects.
• Learned and adapted quickly to new technology and software applications.

• Worked on Improving Curation Efficiency, by coming up with Strategy to improve and measure Efficiency for Experts and Seller Satisfaction and implementing key features that help improve the curation efficiencies
• Worked closely with SMEs and Engineering teams for feature identification, prioritization & implementation
• Contributed to team objectives in fast-paced environment.

• Launched Freemium and AVOD across Indonesia, Singapore, Philippines & Thailand
• Built Product roadmap for Strategic Initiatives delivery across SEA region with partners for Content, Telco Partners, Digital Partners including, TSEL, Singtel
• Responsible for the overall NPS score and App store rating
• The ratings were improved from 3 starts to 4 stars in 6 months
• Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
• Produced reports per week to analyze job performance against team goals.
• Recruited talented individuals bringing Program and Product management skills to the department.
• Monitored staff performance by actively engaging in and observing day-to-day activities.

• Managed Country Head Position India- Mar 2018 Received
• Employee of the year-2018
• Managed Global Product Partnerships and Integration
• Responsibilities Held Business lead:
• Managed one of the largest Revenue contributors for India Business- airtel (Revenues >5mn USD)
• Business Planning and Strategy to drive the Revenues, building AOP and planning for Partners.

Product and Program Head- India

OTT Product Launch for India

Manage Product roadmap and Product lifecycle. Lead partner integrations for India (airtel, Hotstar,Vodafone, Paytm) including creation of Product Concept Note (Scoping, capturing customer requirements, Customer Journey),

· Lead partner integrations for India (airtel, Hotstar,Vodafone) including creation of Product Note (including Scoping, capturing customer requirements), Workflows, User Journey, working with CFTs (local and Global) and partners for implementation & UAT testing

Achievements:

· Launched GOOGLE FREEZONE (with incremental 13 Mn users)

· Launched FACEBOOK ZERO Campaign

· Build partner relationships, strategic planning, usage / user growth targets and operations necessary to retain, grow and service partnerships in Mobile data & web space. Worked with Google (Freezone Project), Facebook (FB SIM and FB zero Project), Whatsapp and Twitter

· Work on end to end delivery starting from Product conceptualization, Product scoping, tech feasibility and launch

· Responsible for post launch Product performance- users & Revenue KPIs

· 3G Roll out – National- core team (Received Diamond Award from the CEO)

· Devised and launched auto provisioning of Handset bundling offers (Received Employee Award)

· FB zero campaign resulted in incremental 1 Mn users in 1 month (25% of the base)- Aug 2009

Responsibilities:

Building strategy & plans to drive Mobile Internet (Data) revenues and Product management Responsible for Pricing/product/Launches/Go To Market Strategy/Partnerships/CLM (Customer life cycle Management)

• Media Interactive Services VAS Team |, Web18 (Network18 company)
• Mobile Product manager.
• Design Products, write user stories and build user journey
• Coordinated project planning and execution with team members and team leads.
• Prioritized roadmap in order to achieve product goals and metrics.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.

• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Coordinated project planning and execution with team members and team leads.
• Prioritized roadmap in order to achieve product goals and metrics.