RITU KUMARI
New Delhi
Summary
Looking for a challenging career where I can make the best use of my acquired skills, with an opportunity to improve my self and contribute to the growth in the opportunities provided to me.
Overview
8
8
years of professional experience
Work History
Senior Insurance Associate
MetLife GOSC Pvt. Ltd.
Noida
12.2022 - Current
- It is an insurance process, and I provide front-end services.
- Working as an insurance associate at MetLife GOSC.
- My KRA is to provide front-end services for new business processes to the client, which includes:
- Implementation of customer details in applications.
- Policy correction.
- Renewable Policy.
- Worked on different tools for the implementation of customer details:
- Sold case.
- BETA screen.
- Work desk.
- Salesforce.
- Compass.
Senior Process Associate
Genpact India Pvt. Ltd.
Gurugram
08.2017 - 04.2021
- Worked with Genpact for Wells Fargo as a process associate. It was a banking process, and we provided back-end services.
- Worked as a Process Associate at Genpact under BFSI, serving one of the biggest clients, Wells Fargo, for a period of 3.8 years.
- My KRA was to provide all back-end services to the clients, which included.
- Verifying customer details.
- Broker data maintenance.
- Policy correction.
- Clerical services for new onboardings.
- Making a dashboard.
- Auditing of customer accounts.
- Worked on different tools for gathering and verifying the client information.
- WISDOM.
- BETA.
- FINRA.
- HOGAN.
Education
B.COM -
Delhi University
01.2015
Skills
- Teamwork
- Interpersonal Skills
- Adaptability
- Positive Attitude
- Patience
- Risk-taking
- Customer Service
- Quality Commitment
Disclaimer
I hereby declare that the above statement is true and correct to the best of my knowledge and I will give and do my best for the company if selected for the respective post.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mahender Kumar
- Mother's Name: Maya Devi
- Date of Birth: 09/07/92
- Gender: Female
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Timeline
Senior Insurance Associate
MetLife GOSC Pvt. Ltd.
12.2022 - Current
Senior Process Associate
Genpact India Pvt. Ltd.
08.2017 - 04.2021
B.COM -
Delhi University
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