Ritu Mishra
Sr. Process Executive
Bhilai,CT
Summary
To work in an organization that can provide me opportunities to grow and learn and where my knowledge, abilities and skills are tested and enhanced in dynamic environment.
Overview
10
10
years of professional experience
Work History
CRE
SHUBH HONDA
03.2016 - 12.2018
- Dealing with customer
- Creation of new scheme to increase sale
- Mediators
- Inventory
- Help to Account
PERSONAL ASSISTANT
LANDMARK ASSOCIATES
01.2019 - 06.2021
- Drafting Email
- Co-ordinate domestic and International travel
- Preparation of highly sensitive and confidential information
- Organizing events and conferences
- Maintain good relationships with co-workers and clients
- General Office administration
- Other adhoc duties that arise on a day to day basis
Purchase Department
ABIS
07.2021 - 03.2024
- Vendor selection - Taking quotation from multiple vendors & finalization vendor.
- Document collection from Vendor for master creation with all detail like GST registration, Pan no. address, Material HSN code Etc.
- Coordinate with SAP team for Material GST percentage rate maintain or not.
- PO & PR Making in sap.
- Coordinate with plant gate for material inward and also for material weight in Way Bridge.
- Take report from quality department for Quality testing than we will do GRN (In SAP) if material pass Quality test.
- All vendor document submit to account department for invoicing & for payment plan date as per payment term.
Sr. Process Executive
Patra Corporation
06.2024 - Current
- Managed end-to-end insurance policy processing, ensuring accuracy, compliance, and timely delivery of services.
- Handled complex client requirements and resolved queries related to policy issuance, endorsements, and renewals.
- Reviewed and validated insurance documents to maintain high-quality standards and minimize errors.
- Coordinated with underwriters, agents, and internal teams to streamline workflow and improve operational efficiency.
- Utilized internal systems and tools to process data efficiently and maintain updated records.
- Identified process gaps and contributed to continuous improvement initiatives, enhancing turnaround time and service quality.
- Maintained strict adherence to company policies, regulatory guidelines, and client-specific requirements.
- Achieved and consistently exceeded KPIs related to quality, productivity, and turnaround time.
Education
BE - IT
CSVTU BHILAI
01-2017
12TH - undefined
CG BOARD
01-2012
10TH - undefined
CG BOARD
01-2009
Skills
Working Knowledge of Computers
SAP - PO / PO / GRN / Vendor report / Vendor Master Creation
MS - Office - Excel / Word
Traveling, Fitness, Networking, Problem-Solving Activities
- Strong interest in process optimization and continuous improvement methodologies
- Proficient in MS Excel, data handling, and workflow management tools
- Excellent communication and interpersonal skills with experience handling international clients
- Languages known: English, Hindi
Timeline
Sr. Process Executive
Patra Corporation
06.2024 - Current
Purchase Department
ABIS
07.2021 - 03.2024
PERSONAL ASSISTANT
LANDMARK ASSOCIATES
01.2019 - 06.2021
CRE
SHUBH HONDA
03.2016 - 12.2018
12TH - undefined
CG BOARD
10TH - undefined
CG BOARD
BE - IT
CSVTU BHILAI