Ritu Rachwani
Sales Manager
Ahmedabad
Summary
Dynamic Sales Manager with a proven track record at Global Advantage Travel Services, adept at driving revenue growth through innovative sales strategies and exceptional client relationship management. Skilled in new business development and negotiation, I consistently enhance customer satisfaction and loyalty, resulting in increased sales and long-lasting partnerships.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Sales Manager
Global Advantage Travel Services Pvt Ltd
07.2025 - Current
- Stay informed on travel trends, destinations, promotions, and competitor activities. Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Actively promote and sell travel products (Visa, hotels, tours, packages), and secure new business.
- Understand client needs, preferences, and budgets to offer personalized travel advice, and create customized itineraries.
- Generate leads, maintain client databases, follow up on interactions, and build strong rapport with clients and industry partners.
- Maintain accurate records of bookings, payments, client interactions, and sales performance.
- Attending trade shows and industry events.
- Providing post-sale support and handling feedback.
Visa Counselor
Sky Heaven Immigration Pvt Ltd
04.2023 - 06.2025
- Supported applicants through visa process and helped correct different issues.
- Improved visa application success rate by providing comprehensive guidance and counseling to clients.
- Conducted thorough document reviews to ensure accurate preparation of visa applications, reducing rejection rates.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
Study Visa Counselor
Pratham Overseas
04.2022 - 03.2023
- Implemented innovative marketing strategies to attract potential clients interested in pursuing education abroad through study visa programs.
- Facilitated communication between students and educational institutions during the admission process, ensuring a smooth transition into the new environment.
- Evaluated the effectiveness of study visa counseling services through regular client feedback, proactively making improvements for continuous quality enhancement.
- Provided exceptional customer service by addressing client inquiries promptly and professionally, resulting in positive feedback and referrals.
Fashion Instructor
Amour Fashion Institute
08.2017 - 09.2019
- Regularly updated course materials based on evolving cultural influences and societal values related to fashion trends.
- Increased student satisfaction ratings by providing personalized feedback on assignments and projects.
- Developed engaging lesson plans to teach students fundamental concepts of fashion design and construction techniques.
- Connected theory with hands-on practice through well-structured workshops, enhancing students'' practical skills.
- Evaluated instructional materials to ensure they accurately represented current trends and styles within the fashion industry.
Academic Instructor
Saikrupa Institute
07.2014 - 07.2017
- Established a positive learning environment by maintaining open lines of communication with students, parents, and colleagues.
- Served as a mentor for new instructors, sharing best practices and providing guidance on effective teaching techniques.
- Improved student collaboration skills with engaging group projects and team-based activities.
- Supported struggling learners with tailored intervention strategies, enabling them to achieve academic success.
Education
Bachelor of Arts - Applied Psychology
Barkatullah University
Bhopal, India 04.2001 -
Skills
Sales planning & Sales operation
Client relationship management
Strong communication, interpersonal, and negotiation skills
Excellent customer service and problem-solving abilities
New business development
Relationship building
Direct sales
Vendor management
Ability to work under pressure and adapt to changes
Timeline
Sales Manager
Global Advantage Travel Services Pvt Ltd
07.2025 - Current
Visa Counselor
Sky Heaven Immigration Pvt Ltd
04.2023 - 06.2025
Study Visa Counselor
Pratham Overseas
04.2022 - 03.2023
Fashion Instructor
Amour Fashion Institute
08.2017 - 09.2019
Academic Instructor
Saikrupa Institute
07.2014 - 07.2017
Bachelor of Arts - Applied Psychology
Barkatullah University
04.2001 -