Summary
Overview
Work History
Education
Skills
Timeline
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Ritu Sharma

Front Desk Executive
Ganesh Nagar

Summary

Dynamic Front Desk Receptionist with proven expertise at Sarvodaya Hospital, excelling in customer service and front office management. Enhanced guest satisfaction through efficient check-in processes and maintained a professional environment. Skilled in cash handling and adept at resolving issues swiftly, ensuring a seamless experience for all visitors.

Overview

25
25
years of professional experience
2
2
Language

Work History

Front Desk Receptionist

Sarvodaya Hospital
01.2000 - 02.2003
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Front Desk Receptionist

Metro Hospital & Cancer Institute
03.2007 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Bachelor of Arts - Arts

K L MEHTA WOMEN Dayanand College
Faridabad, India
04.2001 -

Skills

Customer service

Timeline

Front Desk Receptionist

Metro Hospital & Cancer Institute
03.2007 - Current

Bachelor of Arts - Arts

K L MEHTA WOMEN Dayanand College
04.2001 -

Front Desk Receptionist

Sarvodaya Hospital
01.2000 - 02.2003

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Ritu SharmaFront Desk Executive