Ritu Singh

More than 8+ years of Stake holder Management and Project Management experience for large engagements. Total work experience of 19+ years in BPS/IT/ITES

19, 8

• On-boarding new suppliers and looking after the renewal/exit of the old suppliers.
• Measuring a supplier’s performance and ensuring they meet the terms of their contract.
• Handling quality issues, compliance issues, ethical concerns and more.
• Monitoring changes to supplies and verifying the details of an agreement.
• Developing an effective supplier relationship management program.
• Building strong and trustworthy relationships with strategic suppliers.
• Monitoring delivery times, transport costs, and completeness.
• Conducting supplier audits.
• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.

861526

• Growth & Transformation: Awareness
• Rio: Soft Skill for Application Operation Team Members
• Intermediate Process: ITIL Foundation Certification
• Commence is a Business English certification
• Process: Agile Way of Working Foundation
• Delivery Management - RIO: Foundation
• BPS: Environment Health & Safety_Foundation

• Best Team Award, 09/11/20
• Service & Commitment Award, 12/26/18
• Service & Commitment Award, 12/26/16
• BPS Star Performer, 10/28/05

• Project Leader
• Project Coordinator
• Supplier Management Specialist
• Lead role in Certificate Management
• Incident Management
• Quality Analyst
• Senior HR
• CSR

• CIS/CRM in Utilities
• Communication Digital Marketing
• Interpersonal Skill
• Leadership
• Integrated marketing
• Innovative
• SNOW
• SAP
• Project Management
• Strong decision maker