Ritul Dalwadi

A highly skilled retail Store manager with a positive outlook and proven sales technique, I am seeking my next challenge as retail store management position where I can utilize my experience to contribute management/leadership and interpersonal skills to the benefit of the organization and a rewarding career in retail. A commercially aware and highly successful store manager with a proven track record in driving business forward whilst delivering high retail standards. A consistent track record of improving efficiency, maximize profits whilst minimizing costs. Ability to manage daily operations, and planning the use of materials and human resources to ensure maximum efficiency. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

• Responsible for store opening/closing based on the shift.
• Conduct Daily briefing, weekly meetings and weekly briefings.
• Develop a strategy for implementation of manpower plan.
• Recruitment of Sales Associates, packer, cashiers, housekeep & security staff.
• Induction of new Joines, On the Job Training.
• Coach & guide team members.
• Conduct monthly reviews and share Feedback, prepare development action plan.
• Ensure performance standard, discipline & grooming standards are maintained.

• Team development: Great managers hire, train, and mentor staff to build a strong, cohesive, and motivated team. They provide regular, constructive feedback and recognize employee achievements to boost morale and reduce turnover.
• Communication: Showroom managers must be skilled at communicating clearly and persuasively with staff and customers. This includes active listening to understand customer needs and effectively conveying sales strategies and expectations to the team.
• Conflict resolution: The ability to peacefully resolve conflicts among staff or handle customer complaints is crucial for maintaining a positive workplace and safeguarding the showroom's reputation.
• Adaptability: The retail industry changes quickly due to new trends, technology, and customer needs. An effective manager must be flexible and able to adjust strategies to stay ahead.

• Product knowledge: A deep and up-to-date understanding of all products is essential for informing customers and making credible recommendations. This builds customer trust and drives sales.
• Customer service excellence: The ability to provide an exceptional and personalized shopping experience is vital for building customer loyalty and encouraging repeat business. This includes being empathetic, patient, and resourceful when assisting customers.
• Strategic sales planning: Managers need to develop and implement effective sales strategies, analyze sales data, and monitor competitors to drive revenue growth and achieve targets.
• Visual merchandising: Arranging products in an aesthetically pleasing and engaging way can attract customers and influence purchasing decisions. Managers need a keen eye for detail to create and maintain attractive displays.

• Inventory management: Showroom managers are responsible for optimizing stock levels to meet customer demand without overstocking. This includes demand forecasting, coordinating with suppliers, and tracking stock to prevent shortages.
• Financial acumen: Understanding the store's finances, including budgeting, managing expenses, and analyzing sales reports, is necessary to make data-driven decisions that ensure profitability.
• Time management and multitasking: With multiple responsibilities, managers must be highly organized and able to prioritize tasks effectively, from handling staff issues to overseeing sales and operations.